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- To purchase a new card touch English or Spanish on the X-Changer touch screen to choose your desired language
- Touch the option to 'Get a new card' from the menu
- Insert cash, after each bill the screen shows how much money is on your card. Touch Finished and your new card will be dispensed.
- In some locations it may be possible to use your credit card to purchase a new card. If this feature is available then you will see an option on the screen that you may select to use a credit card. Once this option is selected you will be prompted and guided through swiping your credit card, entering a value to transfer, and processing the transaction. A receipt may be available from a remote printer in the store, see the store attendant for the location of the receipt printer or follow the onscreen instructions.