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If a customer reports that they 'lost' money on a transaction at the X-Changer, you can select Maintenance from the main menu and use the Customer Error Log to view any errors that recently occurred on the X-Changers. If a bill acceptor or card dispenser jams while a customer is trying to make a purchase, this report will show you where and when this error occurred.
Select MAINTENANCE.
Select SYSTEM ERROR MESSAGES.
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