To access the ASSIGN FROM ESCROW-LIMITED function under CARDS, your permission settings must have CARDS selected for your specific Card ID. Please see your store Owner/Manager to update your permission settings. See Permission Settings and Functions for more information on how to set permissions.
If a customer gets a new card from the X-Changer and then reports that the card is invalid or does not have the balance they reportedly added, the systems may have had an error when dispensing that new card. It may be possible to assign the lost value to the customer's card by using the Assign from Escrow feature. To use this feature insert your card into the X-Changer from where the customer reportedly lost money and touch Assign from Escrow. The Assign from Escrow permission must be active on your card to perform this function.
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