To access this function, your specific Card ID (The 12-digit number on the back of the card) must have have REDEEM PRIZE AWARD selected under MARKETING in permission settings . Please see your store Owner/Manager to update your permission settings. See Permission Settings and Functions for more information on how to set permissions.
Any prize configured by the Store Owner/Manager must be redeemed. Once a customer has met the designated points for the prize configured, they are required to see the Store Owner/Manager to claim the prize. Once the customer informs the Store Owner/Manager to claim the prize, they must redeem the prize through the Marketing tab. Follow the instructions below to redeem the prize.
Insert your card.
Select Marketing.
Select Redeem Prize.
Select the Prize the customer wants to claim and provide the customer with the prize selected.
