...
Any prize configured by the Store Owner/Manager must be redeemed. Once a customer has met the designated points for the prize configured, they are required to see must inform the Store Owner/Manager to claim the prize. Once the customer informs informed, the Store Owner/Manager to claim the prize, they must redeem the prize through the Marketing tab. Follow the instructions below to redeem the prize.
Insert your Manager card.
Select Marketing.
Select Redeem Prize.
Select "Redeem" next to the Prize the customer wants to claim and provide the customer with the prize selected.
Once redeemed, the date and time of the redemption will appear.
...