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titleOVERVIEW

This page is intended to explain how to get a new LaundryCard in various ways using cash and credit cards.



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Table of Contents



Get A New Card Using Cash

Follow these steps to purchase a new LaundryCard.

  1. From the Home Screen, select English or Espanol on the X-Changer touch screen to choose your desired language. 
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  2. Select the option Get a new card from the menu. 
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  3. Insert cash.
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  4. After each bill is entered, the screen shows how much money is on your card.  **There may be a deposit required to dispense a card.  If so, it will display under the balance and will NOT dispense until the deposit is met or exceeded.  
  5. Select Dispense Card and your new card will be dispensed. 
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  6. Take your new card from the dispenser
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  7. When you insert your new card into the reader, your card's main menu will appear
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Get A New Card Using A Credit Card

In some locations it may be possible to use your credit card to purchase a new card. If this feature is available, then you will see an option on the screen that you may select to use a credit card. Once this option is selected, you will be guided through swiping or inserting your credit card on the credit card bezel. A receipt may be available from a remote printer in the store.  See the store attendant for the location of the receipt printer, or follow the onscreen instructions.  Follow the instructions below to use a credit card.

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titleNON-EMV CREDIT CARDS, SUCH AS RETAIL STORE CARDS, ARE NOT ACCEPTED

Non-EMV credit cards such as a Kohl's charge card or a Home Depot charge card are NOT ACCEPTED to add value or purchase a new LaundryCard.


  1. From the Home Screen, select either English or Espanol.
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  2. Select the Credit/Debit icon in in the top left corner of the screen.
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  3. Enter the amount you wish to add to the card.
  4. Click Submit.
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  5. Clicking "Submit" will direct you to follow the credit card bezel prompts to complete the process.
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  6. Click the yellow Start button on the bezel to approve the amount.  Click the red Stop button to cancel the transaction.
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  7. When prompted, insert your card, chip first, facing you.  
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  8. When processing, you'll notice the type of card described on the bezel as well as prompting to not remove the card.
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  9. Wait until the card system is finished processing the transaction.
  10. Once the system prompts to remove the card, it's safe to remove it.
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  11. Once the transaction is approved, select Print Receipt and Continue, or Continue without Receipt.
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  12. The transaction is complete and the newly added amount will appear on the card balance screen on the X-Changer.

Get A New Card Using A PRE-PAID Card

In some locations where a credit card can be used to purchase a new card, it is also possible to use a PRE-PAID card. If this feature is available, then you will see an option on the screen that you may select to use a credit card/debit card. Once this option is selected, you will be guided through swiping or inserting the pre-paid card on the credit card bezel. A receipt may be available from a remote printer in the store.  See the store attendant for the location of the receipt printer, or follow the onscreen instructions.  Follow the instructions below to use a pre-paid card.


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Even though pre-paid cards can be used to purchase a new card, or add value to an existing card, only the available funds on the pre-paid card can be used.  Once the pre-paid card's funds are exhausted, no value will transfer to the LaundryCard.


  1. From the Home Screen, select either English or Espanol.
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  2. Select Get a new card 
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  3. Select the Credit/Debit icon in in the top left corner of the screen.
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  4. Enter the amount you wish to add to the card.
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  5. Click Submit.
  6. Follow the instructions on the card reader.
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  7. Select the Yellow Start Button to approve the amount.
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  8. The bezel will instruct to Insert/Swipe Card.
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  9. Processing the transaction will occur.
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  10. The amount will be approved.
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  11. The amount will be approved and added to the balance of the card.
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  12. The value of $1.00 was added to the new LaundryCard.