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titleOVERVIEW

The collection procedure is done by designated staff.  See instructions below on how to collect money from the X-Changer.

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titleON THIS PAGE

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Note
titleIMPORTANT

Each X-Changer is independent and needs to be collected separately. Repeat the below processes for each X-Changer.


To access this function,  your your specific Card ID (The 12-digit number on the back of the card)  must have COLLECT PROCEDURE selected under OTHER inmust have the checkbox COLLECT check-enabled in the OTHER section in permission settings .  Please see your store Owner/Manager to update your permission settings.  See Permission Settings and Functions for more information on how to set permissions.

Collection Procedure

  1. Insert your card into an X-changer.

  2. From the main menu, select COLLECT.


  3. Select COLLECT again.


  4. Then remove your card when prompted.


  5. The machine goes out of service temporarily while the money is collected from this machine.


Your keys open the locks on the X-Changer cabinet from either the front or the rear, depending on its installation. Remove the locks on the cabinet, which will expose a Hex-style closing bolt. Use the provided lock handle to unscrew the bolts and open the cabinet.  Remove the stacking device by lifting the release latch located on the bottom of the device. Take the currency and place in a secure travel bag. Then close the door, tighten the closing bolt, replace and secure the lock.

Warning

Re-insert your card at the front of the X-Changer to place the machine back in service. Not doing so would render the X-Changer inoperable until a screen reset or restart is performed.

The printer produces a collection report that

Real-Time Collections Report Generation

The immediate, real-time Collection Report receipt generated can be produced in one of three ways: Print, Email, or both. You can select which method(s) and recipient(s) in General Info.

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PRINT

When Print is selected in General Info, a real-time collection report is produced and sent to the Receipt Printer when a collection on an X-Changer is performed. This receipt should be kept with the cash for counting later. There Additionally, there is a place for you a collector to sign the collection report before submitting it to the managerto an administrative body like a store manager or owner.

Note

Each X-Changer is independent and needs to be collected separately. Repeat this
process for each X-Changer

From the REPORTS tab

EMAIL

When Email is selected in General Info, a Collection Email Address field will display, allowing one or multiple emails to be entered (separated by either commas or semicolons) for receiving the report when a collection has been performed. Additionally, the email address saved to the employee card with Collect permission will also receive the email.

Print and Email

This option serves both forms of report generation, allowing multiple points of primary and backup forms of collection proof in real-time.

Collection Report

Should a report of accumulated collections over time be required, from the REPORTS tab, you have the option to view both a Collection Report and the Totals History report Report, respectively, as well as view the current uncollected amounts.