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This page offers suggested practices and configurations to improve the customer's user experience when using the FasCard system through the loyalty site or mobile app.

Locations

  

  1. Name
    This name will appear in the list of locations a user's loyalty account is linked to. The location name should be recognizable for customers and allow easy recognition for users for which location they are using.
    Examples:
    1. A laundromat would use the same name as the displayed on the business's signage. If the business has multiple locations, add a city name, or street name for further identification.
      1. Smart Wash
      2. Smart Wash - Niles
      3. Smart Wash - Golf Rd
    2. An apartment complex would use the name of the complex and, if applicable, the building name/number and floor.
      1. Oak Park Apartments - B1 / F2
      2. Oak Park Apartments - Main Office
  2. Address
    The address is displayed below the name, along with the location on a local map.
  3. Phone
    The phone number entered here should be a business contact number for customer usage. When a phone number is entered into this field a phone icon will be displayed on the loyalty site and in the mobile app that will pull up the default phone program/app on the device and enter the phone number for the user.

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