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The Settings page allows users to directly manage their account information as well as language preference and cycle notifications. Customers may also use the Settings page to add Loyalty cards to their existing account.

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Account Settings and Profile Information

Tip

If set to 'Yes', End of Cycle Notifications are sent to the registered email address when the machine cycle is 90% complete.

The Loyalty Settings page allows the user to edit profile information, add additional Loyalty cards, change language settings, and set cycle notification preferences.

Editing the User Profile

Editing a User Profile

Tip

To edit any basic user information such as Name, Address, Telephone Number, and Birthday, edit the appropriate field on the Edit Profile page and click Save.

Clicking the Edit button in the My Profile section of the Settings page will allow the user to edit their profile information, email address, and password.  

Changing User Email Address

For a step by step guide to changing the registered email address, click the expanding header below.

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  • Navigate to the Settings page (refer to the Navigation heading below, if necessary).
  • Click Edit in the My Profile section.
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Editing a User Profile

  • Click Change Email.
Ui step

  • Enter the new, valid email address in the appropriate field.
  • Click Submit.
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  • Retrieve registration code sent via email to the new email address.
  • Enter the registration code into the appropriate field.
  • Enter the current user password.
  • Click Next.
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  • The email address has been updated and the page returns to the initial Loyalty site page.
  • Click OK to continue.

Changing User Password

For a step by step guide to changing the user password, click the expanding header below.

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titleChanging User Password - Step by Step
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  • Navigate to the Settings page (refer to the Navigation heading below, if necessary).
  • Click Edit in the My Profile section.
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Editing a User Profile

  • Click Change Password
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  • Enter a new password into both fields.
  • Both passwords must match and contain a minimum of eight characters, one upper case letter, one lower case letter, and one number.
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  • The password has been updated and the page returns to the initial Loyalty site page
  • Click OK to continue.

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Adding Loyalty Cards

Tip

Customers can link their loyalty accounts to multiple locations, allowing ease of access when utilizing different stores and locations. This also allows FasCard Loyalty Cards to be used at multiple locations. Balances and other store account information do not transfer between FasCard accounts.

Loyalty site users can add additional Loyalty cards to their account using the Add Loyalty Card button on the Settings page.  By entering a valid card number as well as a valid pin number from a Loyalty card and clicking Save, a new Loyalty card will be linked to the user account and may be used at any FasCard location configured for use of Loyalty cards.  An optional Card Description may be entered by users at their preference.  Multiple cards may be added to an account- any balance or bonus information associated with the original account will be added to the existing account within the same FasCard location.

End of Cycle Notifications and Language Selection

End of Cycle notifications will send a "Cycle Complete" email to the registered email address once an active machine cycle reaches 90% completion.  This can be enabled by selecting ON or disabled by selecting OFF.

The Language menu allows for a selection of English or Español.  Changing this setting will display all Loyalty site pages in the selected language.

Version Information

Software version information is located at the bottom of the settings page.  

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Technician Reference

  • For the website, the version will be displayed as "FasCard Mobile v2.10.10443"
  • For the app, the version will be displayed as "FasCard Mobile v2.10.10445 (10443)"
    • 10445 refers to the SVN revision when the mobile app was built
    • 10443 refers to the SVN revision when the underlying website was built


Sign Out

Selecting this option will disconnect the user from the Loyalty site, requiring the user to enter their registered email address and current password the next time the site is accessed.

Navigation

Tip

Clicking any of the icons on the navigation bar at the bottom of the page will redirect the user to another page within the Loyalty site.

  • This icon will navigate to the Active Machines page, allowing the user to check the status of any machines started using their Loyalty account.

  • This icon will navigate to the Quick Start page, allowing the user to activate a machine using their Loyalty account.

  • This icon will navigate to the Settings page, allowing users to make a variety of changes to their Loyalty account.