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This document is intended to serve as a general operation guide for the end user and attendant in locations utilizing a FasCard Touch Kiosk. |
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Loyalty Account Management
The Fascard Touch Kiosk allows loyalty users to purchase new cards, add value to an existing card, add an additional card to an existing account, and register a Loyalty Account. The Touch Kiosk is typically configured to accept both cash and credit.
From the FasCard Home Screen, a user can choose from English or Spanish.
Purchasing a New Card
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Adding Value to an Existing Account
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Coupons
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A Store Owner can do promotions and offer customers coupons as incentives to keep coming to their store. To redeem a coupon, you may need to ask the Store Owner/Manager for the coupon code. Once received:
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Account Activity
When first inserting a customer's card into the FasCard Kiosk, the main account screen appears displaying the current balance along with other features.
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A Loyalty Customer has the ability to see where value has been added to their FasCard.
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Register
Loyalty Customers can register their card to make it easier for Store Owners to locate and deactivate, in case the card is lost or stolen. To Register a Loyalty Card, follow the steps below.
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Adding a New Card to
aan Existing Loyalty Account
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Troubleshooting
If a dispenser error occurs, the following steps are available to both customer and attendant.
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