Page Comparison

• Purchasing a new card will create a new account. Accounts can be merged by adding a card to an existing Loyalty account. See FasCard Loyalty Site - Settings for more information.

1. From the FasCard Kiosk main menu, click select Get New Card.
   
   
   
2. Enter Insert your dollar bills into the bill acceptor as show shown in the below picture.
   
   
   
3. The value amount entered will show on the screen. 
   
   
4. Once the desired amount of money is entered, click Dispense Card.
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5. Wait until prompted to take the card.  The money is being added to the card.
   
   
   
6. Take the card when prompted.
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1. From the FasCard Kiosk main menu, click Get New Card.
   
   
   
2. Select Get New Card with Debit/Credit.
   
   
   
3. Once 'Get New Card With Credit/Debit' is pressed, the available options screen will load.
   
   
4. Select the preferred package.
   
   
   

5. 'Insert Credit Card' screen will load and display amount of chosen package. 

   1. If the optional C-1009 EMV Reader is installed, one of three use options will display:

      Insert Chip
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      Contactless Tap-To-Charge Card
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      Contactless Smart Device NFC
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      Note
      title IMPORTANT
      If a credit/debit card does not have an EMV chip or tap-to-charge (passive NFC) functionality, insert the card into the chip reader 3 times in succession to trigger the Swipe Fallback function. Once Swipe Fallback has been triggered, immediately swipe your card through the right-side magstripe reader of the C-1009 EMV Bezel to continue.

6. Post-transaction messages will appear to indicate success and provide instructions.
   
   
7. FasCard Loyalty card will be dispensed. Take the card when prompted.
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• When adding value to an existing account, the user will be presented the option to add an additional card to the existing account. This is limited to 5 additional cards in a 24 hour period.

1. Insert an existing card into the kioskKiosk. If an EMV Bezel is attached and card insert is disabled, swipe customer card along EMV card swipe.
   
   
2. The current card balance will display near top of screen.
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3. To add value using cash, insert bills now.
   
   
4. The balance will change according to the cash amount inserted into the kiosk.
   
   
5. Click Select "Done" when finished.
   
   

1. Insert an existing card into the kioskKiosk. If an EMV Bezel is attached and card insert is disabled, swipe customer card along EMV card swipe.
   
   
2. The current card balance will display near the top of screen.
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3. Press "Add Value With Debit/Credit".  The available package options will appear.
   
   
4. Select the preferred package.
   
   
   

5. 'Insert Credit Card' screen will load and display amount of chosen package. 

   1. If the optional C-1009 EMV Reader is installed, one of three use options will display:

      Insert Chip
      Image Modified
      Contactless Tap-To-Charge Card
      Image Modified
      Contactless Smart Device NFC
      Image Modified

      Note
      title IMPORTANT
      If a credit/debit card does not have an EMV chip or tap-to-charge (passive NFC) functionality, insert the card into the chip reader 3 times in succession to trigger the Swipe Fallback function. Once Swipe Fallback has been triggered, immediately swipe your card through the right-side magstripe reader of the C-1009 EMV Bezel to continue.

6. Messages will appear to indicate success and provide instructionsa successful transaction.
7. FasCard Loyalty card will be dispensed.

A Store Owner can do promotions and offer customers coupons as incentives to keep coming to their store.  To redeem a coupon, you may need to ask the Store Owner/Manager for the coupon code.

When the coupon code is received from the Store Owner, follow the steps below.

1. Insert customer card into the Kiosk
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2. Select Coupon.
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3. Enter the code using the keypad screen and click Submit.
   
   
   
4. The Customer will receive the message of the description of the bonus. 
   
   
   
5. Click the "Done" button to return to the account home screen.
   
   
6. By adding coupons onto a Loyalty Account using a kiosk, the location of the Kiosk will will be added to the Activity screen on the user's account with the applied coupon listed below the location. This will also display on the mobile account.
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• When accessing a Loyalty Account, insert a customer's card into the FasCard Kiosk and the main account screen appears displaying the current balance along with other features.

A Loyalty Customer has the ability to see where value has been added to their FasCard.  

1. Insert or swipe card and select Activity.
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2. By clicking the "+" icon beside each amount, it will expand to display the exact amount added along with a time stamp and Reader/Kiosk location name.
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• Loyalty Customers can register their card to make it easier for Store Owners to locate and deactivate, in case the card is lost or stolen.  To Register a Loyalty Card, follow the steps below.

1. Insert the card into the Kioskor swipe existing customer card.
   
   
2. Select the Register button.
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3. Once finished entering the information, click Submit.

• Loyalty customers can have as many as 5 cards to an account.

Follow the steps below to add additional cards to a Loyalty Account.

1. Insert/swipe primary Loyalty card into the Kiosk.
   
   
2. Select New card.
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3. When prompted to add a new card to your account, select Yes.
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4. The new card will be dispensed.