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This document is intended to serve as a general operation guide for the end user and attendant in locations utilizing a FasCard Touch Kiosk. |
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Loyalty Account Management
The Fascard Touch Kiosk allows loyalty users to purchase new cards, add value to an existing card, add an additional card to an existing account, and register a Loyalty Account. The Touch Kiosk is typically configured to accept both cash and credit.
From the FasCard Home Screen, a user can choose from English or Spanish.
Purchasing a New Card
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Adding Value to an Existing Account
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Coupons
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A Store Owner can do promotions and offer customers coupons as incentives to keep coming to their store. To redeem a coupon, you may need to ask the Store Owner/Manager for the coupon code. |
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When the coupon code is received from the Store Owner, follow the steps below.
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Account Activity
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A Loyalty Account may also be accessed without a Loyalty card by using the FasCard mobile app on a smart phone and the QR code on a kiosk. Click here to learn how to do this.
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A Loyalty Customer has the ability to see where value has been added to their FasCard.
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Access Account with QR Code And The Mobile App
Loyalty Account users can access an account without a Loyalty Card by using the Mobile app and a phone's camera to read the QR matrix code on the touch kiosk. Click here to reader more about this functionality.
Register
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Adding a New Card to an Existing Loyalty Account
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Follow the steps below to add additional cards to a Loyalty Account.
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Troubleshooting
If a dispenser error occurs, the following steps are available to both customer and attendant.
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