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titleOVERVIEW

The Coupon program is designed to allow

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Store Owners to configure preset coupon codes

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for their customers to redeem.  It also allows owners to mail out coupon codes that will encourage your customer to return.  When a customer enters the code on the X-Changers, they are rewarded with the designated discount or monetary bonus.  See

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Available Prizes and Coupons under Customer Card Functions for more information on how to

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redeem a coupon.  Follow the below instructions to create a coupon.  



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Table of Contents


Setting Up a Coupon 

To access this function, your specific Card ID (The 12-digit number on the back of the card) must have COUPON PROGRAM SETUP selected under MARKETING in permission settings .  Please see your store Owner/Manager to update your permission settings.  See Permission Settings and Functions for more information on how to set permissions.


  1. Select MARKETING from your main menu.
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  2. Select COUPON PROGRAM SETUP.
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  3. Enter the Coupon program details.  A chart with the description of each field is below. 
  4. Once you have entered the details of the program, click Save.

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  2. The newly created coupon will show at the top of the list.
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  3. To clear the current program and add a new program

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  1. click Add New Program

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  1.  button and begin entering the information for the next coupon.

Click Available Prizes and Coupons to see how a customer can redeem a coupon.

Coupon Program Fields and Descriptions 

FieldsDescription
Program NameSimple identifier, not used as coupon code

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Coupon CodeEnter the characters that customers will need to enter in order to redeem coupon
Program Dates The dates when this coupon will be valid for redemption
Dollar Bonus

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The

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coupon dollar amount awarded to customer
Discount PercentageThe coupon discount percentage awarded to a customer
Code Required When checked, requires the customer to enter coupon code to receive promotion
Apply to Existing Cards

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When checked, applies the promotion to cards dispensed prior to the promotion's start date

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Apply to New Cards

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When checked, applies the promotion to any new cards dispensed during the promotion's dates.
Combine With Other Discounts

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When checked, allows the coupon reward to be applied on the

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top of regular card discount. If not checked - MAX of two discount values will be used


Tip

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  • Only one coupon program can be active at a time

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  • When a discount percent is awarded, it does not appear on the Card Details page

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  • .
  • For "Code Required" to apply, users MUST have Either or Both "Apply to Existing Cards" and/or "Apply to New Cards" Enabled for the "Enter Coupon" tab to become available when a customer inserts their card.
    • If "Code Required" is unchecked but either "Apply to Existing Cards" and/or "Apply to New Cards" is checked on, the coupon will apply automatically.
  • If you do NOT put your card into the

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  • X-Changer after the purchase, the 10% or ( whatever discount) is not applied until you do. You must

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  • put your card into the

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  • X-Changer for it to apply the discount. Even if the box for

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  • "Must Enter Code" is unchecked.