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title	Overview

This guide provides additional maintenance and troubleshooting steps encountered with the Fascard Touch Kiosk.document will walk you through how to inspect the FasCard Touch Kiosk Card Dispenser to ensure it remains in full working order.

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Table of Contents

Transport

Roller

Cleaning

Inspection

The transport rollers may be cleaned by cycling a cleaning card back and forth between the entry bezel and the card connected position.
Sometimes, when the transport rollers are exceptionally dirty, there is not enough roller grip on the card to move it back and forth.
Insert a cleaning card just far enough for it to be positioned between the front two rollers.
Allow the rollers to turn for 5 to 10 seconds at which point, increased pull will be felt on the card.
With a firm grip on the cleaning card, insert it still further, until it reaches the rear set of transport rollers.
Allow all 4 rollers to spin on the card for another 5 to 10 seconds. The card may now be removed, or released and ejected.

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Roller Inspection

Inspect the rollers for damage and wear
New Roller
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Worn Roller
Image RemovedInspect the rollers for damage and wear

New Rollers	Worn Rollers
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If the clutch rollers appear to be worn they will need to be replaced. To order new rollers or for instructions on replacing the rollers please contact Asahi Seiko at 1(800) 859-5353
If the clutch roller does not require replacing, it should be cleaned with Isopropyl Alcohol or a mild detergent and a lint free cloth.
The roller should be rotated by hand, ensuring that all of the surface which makes contact with the card is clean.

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Checking Belt Tension

It is critical for the correct operation of the unit, that the two main drivebelts are correctly adjusted.The

Inspect drive belts

should be visually inspected

for damage or wear.
If any of the ‘teeth’ are worn or rounded, the belt should be replaced.

Also verify

Verify the orange belts are not loose enough to fall off.

Check Position Sensors

IMPORTANT: Appearance of position sensors may vary depending on the age of kiosk and/or dispenser within the kiosk itself.

Ensure the 3 black position sensors are clean.
1. To clean, wipe

the lens surface
with a
clean dry cloth.Image Removed
lint free cloth and spray with can of compressed air.

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2ND GENERATION: Image Added

Ensure the 3 white sensor connectors are plugged in
properly
and fully seated.

With 1st generation dispensers, the sensors would be mounted flatly parallel from one another with its flat plate screwed underneath the sensor itself without a cover shroud in place.

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With 2nd generation dispensers, the sensors would be mounted at an angle with a screwed-on cover shroud that would need to be removed to inspect the sensors.

2ND GENERATION: Image AddedImage AddedImage Added

Middle Carriage Inspection

Warning
Only perform Middle Carriage Inspection if you are having issues with cards jamming.

Open the middle carriage
Unscrew the 4 small screws on the top of the middle carriage plate.
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Inspect the plastic tabs underneath the middle metal carriage.
Plastic Tabs should be intact (View examples below)