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Owners have the ability to create Prize packages for their customers to incentivize them to return to their store. |
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Prize Packages Setup
To access this function, your specific Card ID (The 12-digit number on the back of the card) must have
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PRIZE PACKAGES selected under MARKETING in permission settings . Please see your store Owner/Manager to update your permission settings. See Permission Settings and Functions for more information on how to set permissions.
Owners have the ability to create Prize packages for their customers.
- Select Marketing from the main menu.
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- Select Prize Packages.
- Select Add Prize Package to bring up the fields to complete the configuration.
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- Complete the
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- fields on the page to configure the prize package.
- You must save the prize package before
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- being able to add a photo to accompany the prize.
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- When finished, click Save Prize.
- See below on how to add a photo to a prize package.
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Prize Package Fields and Descriptions
| Field | Description |
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| ID | Do not have to complete this field. Auto-generated number of each prize package entered |
| Title | The Name of the Prize Package you want to create |
| Description | Details about the prize package being created |
| Select File to Upload | Add a picture to accompany the prize package (You can only do this after the prize package has been saved. After the prize package is saved, |
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| Upload |
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| and Delete Image |
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| buttons will appear) | |
| Upload/Delete Image | (These buttons only appear AFTER you've saved the prize package) Upload the image you want to accompany the prize package. Delete an image that has been saved to a prize package. |
| Points Required | The number of points required for a customer to redeem the prize. |
| Status | The prize package is either |
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| enabled or |
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| disabled. | |
| Quantity | The number of prizes awarded to the customer |
| Priority | Where this prize falls on the list of prizes configured |
Add a photo to a prize package
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Please note: If doing this on the physical X-Changer, the photos must be loaded on the X-Changer through a USB or thumb drive in order for them to be available to be selected. If adding the photos remotely, the photos can be selected from the computer used to remote-access the X-Changer. |
- Select the prize package to which you would like to add a photo.
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- Select "Choose file" to open the file explore on the computer to locate your photo.
- Select your photo and click "Open".
- Once the photo is selected, click open to make the photo available to upload. It will appear next to the "Choose File" button.
- Select Upload and the photo will appear.
- Click Save.
Prize Package Equipment Setup
Only machines that 'Allow Points' will allow customers to earn points towards a prize package. You can choose whether to add any machine, washers, dryers, vending machines, etc.
Follow the steps below to set up a machine to earn points for a prize package.
- When on the prize packages page, select Points Earned Equip Setup.
- Check any box next to any machine equipment type to allow points to be earned by using that equipment.
- Click Save.