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The LaundryCard System may need a restart occasionally. Follow the steps below to perform this function. |
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It is strongly recommended to reboot X-Changers once a month for optimum performance! |
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How to Restart the LaundryCard System
To access this function, employee card must have RESTART SYSTEM selected under MAINTENANCE in permission settings . See Permission Settings and Functions for more information on how to modify permissions.
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Step 1 - Initiate Reboot |
Insert employee card into X-Changer and click Maintenance then Restart System.
- Choose the appropriate button to reboot the X-Changer.
- If the X-Changer being rebooted is database primary, the system will automatically perform a failover before rebooting. Note: This only applies to V9+
- If the X-Changer being rebooted is database primary, the system will automatically perform a failover before rebooting. Note: This only applies to V9+
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Step 2 - Confirm Reboot |
- When prompted, click OK to confirm.
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Step 1 - Perform Failover |
- Insert employee card into Primary X-Changer and click Maintenance then System Error Messages. Verify no database backup errors are present.
- If database backup errors are present, contact Technical Support before proceeding.
- If database backup errors are present, contact Technical Support before proceeding.
- Click the Back button.
- Click the Restart System button.
- Choose Failover to Backup. When prompted, click OK to confirm.
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As of LaundryCard v9.2.3, WCRD machine status will rewrite after a failover to backup. |