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• Purchasing a new card will create a new account. Accounts can be merged by adding a card to an existing Loyalty account. See FasCard Loyalty Site - Settings for more information.

With User Registration before purchase, you have the option to require customers to register any (or all) of the following prior to being allowed to purchase a FasCard:

• Email
• Name
• Address
• Phone
• Birthday

1. From the FasCard Kiosk main menu, select Get New Card.
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2. Complete the registration fields to advance to the NEW CARD screen.
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Email Registration

The Email field will display when an email address has previously been saved, but the email address field itself will lock after both registration and verification is completed.

Until this email address is verified by the loyalty customer, the email field can be updated at any time, should a customer change their mind as to which email they want their account registered to.

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When entering a valid email address on registration, the customer will receive an email from notify@fascard.com to complete registration. If said email is not present in the Inbox, be sure to check the Spam/Junk or Deleted folder.

Upon visiting the link, you will be asked to set a password to complete registration to the FasCard Mobile Site. You will also have access to the FasCard Mobile App with these login credentials.

Once completed, your email will then be registered to the FasCard system and display in the registered field.

1. From the FasCard Kiosk main menu, click Get New Card.
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2. Select Get New Card with Debit/Credit.
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3. Once 'Get New Card With Credit/Debit' is pressed, the available options screen will load.
   
   
4. Select the preferred package.
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5. 'Insert Credit Card' screen will load and display amount of chosen package.

   
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   1. If the optional C-1009 EMV Reader is installed, one of three use options will display:

      Insert Chip
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      Contactless Tap-To-Charge Card
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      Contactless Smart Device NFC
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      Note
      title IMPORTANT
      If a credit/debit card does not have an EMV chip or tap-to-charge (passive NFC) functionality, insert the card into the chip reader 3 times in succession to trigger the Swipe Fallback function. Once Swipe Fallback has been triggered, immediately swipe your card through the right-side magstripe reader of the C-1009 EMV Bezel to continue.

      
      

6. Post-transaction messages will appear to indicate success and provide instructions.
   
   
7. FasCard Loyalty card will be dispensed. Take the card when prompted.
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EBT Cards

For locations that accept EBT, when an EBT card is used at a Touch Kiosk, the customer will be prompted to verify use of the EBT card through the pinpad page following an insert or swipe of said card.

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• When adding value to an existing account, the user will be presented the option to add an additional card to the existing account. This is limited to 5 additional cards in a 24 hour period.

1. Insert an existing card into the kioskKiosk. If an EMV Bezel is attached and card insert is disabled, swipe customer card along EMV card swipe. You can also tap your customer card if using a FLEX RF loyalty card to access your account.
   
   
2. The current card balance will display near top of screen.
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3. To add value using cash, insert bills now.
   
   
4. The balance will change according to the cash amount inserted into the kiosk.
   
   
5. Click Select "Done" when finished.
   
   

1. a successful transaction.

EBT Cards

For locations that accept EBT, when an EBT card is used at a Touch Kiosk, the customer will be prompted to verify use of the EBT card through the pinpad page following an insert or swipe of said card.

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1. 
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2. Click the "Done" button to return to the account home screen.
   
   
3. By adding coupons onto a Loyalty Account using a kiosk, the location of the Kiosk will will be added to the Activity screen on the user's account with the applied coupon listed below the location. This will also display on the mobile account.
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• and the main account screen appears displaying the current balance along with other features.

With User Registration you have the option to require customers to register any (or all) of the following information:

• Name
• Address
• Phone
• Birthday

By default, all above settings are enabled, but any (or all) registration fields can be disabled, if required.

For existing customers that have not previously registered any information before any registration settings were recently enabled/changed, the following steps can be performed to register a customer card:

1. Insert, swipe, or tap* existing customer card.
   
   
2. Select the Register button.
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3. Once finished entering the information, click select the green Submit button.

Follow the steps below to add additional cards to a Loyalty Account.

1. Insert/swipe/tap* primary Loyalty card into the Kiosk.
   
   
2. Select New card.
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3. When prompted to add a new card to your account, select Yes.  Note: If a card deposit is present, each new card dispensed will cost one card deposit.
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4. The new card will be dispensed.