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The Settings page allows users to directly manage their account information as well as language preference and cycle notifications. Customers may also use the Settings page to add Loyalty cards to their existing account. |
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Account Settings and Profile Information
The Loyalty Settings page allows the user to edit profile information, add additional Loyalty cards, merge loyalty cards, change language settings,
set
notification preferences
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| If set to 'Yes', End of Cycle Notifications are sent to the registered email address when the machine cycle is 90% complete. |
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, send feedback and delete their account and personal information.
Editing the User Profile
Clicking the Edit button in the My Profile section of the Settings page will allow the user to edit their profile information, email address, and password.
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To edit any basic user information such as Name, Address, Telephone Number, and Birthday, edit the appropriate field on the Edit Profile page and click Save. |
Changing User Email Address
For a step by step guide to changing the registered email address, click the expanding header below.
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Changing User Password
For a step by step guide to changing the user password, click the expanding header below.
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Adding/Merging Loyalty Cards
Loyalty site users can add additional Loyalty cards to their account using the Add Loyalty Card button on the Settings page. By entering a valid card number as well as a valid pin number from a Loyalty card and clicking Save, a new Loyalty card will be linked to the user account and may be used at any FasCard location configured for use of Loyalty cards. An optional Card Description may be entered by users at their preference. Multiple cards may be added to an account. Any balance or bonus information associated with the original account will be added to the existing account within the same FasCard location.
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Customers can link their loyalty accounts to multiple locations, allowing ease of access when utilizing different stores and locations. This also allows FasCard Loyalty Cards to be used at multiple locations. Balances and other store account information do not transfer between FasCard accounts. |
End of Cycle Notifications and Language Selection
End of Cycle notifications will send a "Cycle Complete" email to the registered email address once an active machine cycle reaches 90% completion.
Notifications
This section allows user to change notification settings, users can change what they are notified of and how they wish to be notified.
Notification Types:
End of cycle
Marketing
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Notification Methods:
Email
Push Notification (User must allow app access to push notifications)
Email notifications will only send to the email registered with the FasCard Loyalty Site and Mobile App. This can be changed as highlighted in the ‘Change Email’ section. Multiple notification email addresses cannot be setup under the same account.
Language
The Language menu allows for a selection of English or Español. Changing this setting will display all Loyalty site pages in the selected language.
Problems & Feedback
The Problems & Feedback option give users the ability to submit feedback or request help from administrators or management.
hide-ifFeedback is emailed to select users.
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Delete Account
The Delete Account option provides users with the ability to remove all of their personal information from the system. Any associated Loyalty Cards will be preserved with balance and account can still be used but all activity will be anonymous. Once this is performed the user will be logged out and log in credentials are destroyed:
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Software Version InformationSoftware version information is located at the bottom of the settings page. |
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Technician Reference
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Sign Out
Selecting this option will disconnect the user from the Loyalty site, requiring the user to enter their registered email address and current password the next time the site is accessed.
Terms | Privacy | Credits
These links, displayed at the center-bottom of the Settings page, will
- This icon will return the user to the My Locations page.
- This icon will navigate to the Active Machines page, allowing the user to check the status of any machines started using their Loyalty account.
- This icon will navigate to the Quick Start page, allowing the user to activate a machine using their Loyalty account.
open the relevant Terms of Use, Privacy Policy, and Credits documents.