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The General Information screen is where you can change store location details, set card deposit amount, as well as other settings. |
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General Information Page
To access these functions, your specific Card ID (The 12-digit number on the back of the card) must have GENERAL INFO selected under SYSTEM SETUP in permission settings. Please see your store Owner/Manager to update your permission settings. See Permission Settings and Functions for more information on how to set permissions.
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Do not delete or change the store ID number or your system will NOT function properly! |
- Select System Setup from the Main Menu.
- Select General Info.
Store Information Section
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| Field | Description |
|---|---|
| Store ID | Store Identifier in the LaundryCard System |
| Store Owner | Name of store owner |
| Store Name | The Store's name that appears at the top of reports for identification purposes |
| Store Address | Store's Address appears at the top of reports for identification purposes |
| Store Phone | Store's phone number |
| Card Concepts Phone | Phone number to CCI that can be used to contact technical support |
Miscellaneous Settings Section
| Field | Description |
|---|---|
| Card Deposit Name (English/Spanish) | The message displayed to the customer notifying them of the required deposit |
| New Card Deposit | The deposit amount that will be deducted from new card purchases before the new card is dispensed to the customer. The amount collected during new card purchases is stored in the 'Card Deposit' field on each Laundry Card. |
| Report Printer | If printer is connected to the system, a printed receipt will dispense of each card transaction. If there is no printer connected to the system, un-check this box to avoid printer errors during collections. |
| Show Default Advertising Screen | When checked, will show the default "Advertising Opportunities Available" from an idle machine. |
| Customer Card Stays in Reader | When checked, the customer card needs to stay in the reader to complete the screen functions. |
| Customer Account Timeout | The amount of time a customer's card is in the system and there's no activity before the system times out |
| Self Registration screen Timeout | The amount of time for which the screen will timeout when there is no user activity, while the system is on the 'Self Registration' screen. |
| Red Box Popup Alert Delay | Set the amount of time a red box popup alert stays up on the screen. |
| Data Export Retention | The number of days the system retains exported data. |
| Collection Receipt Type | Set how a collection receipt is generated once collections are performed. |
| Collection Email Address* | Allows for one or multiple email addresses to be entered to receive the receipt of real-time collections performed. *Collection Email Address field is only visible when 'EMAIL' or 'Print and Email' is the selected dropdown. |
Screen Messages Section
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| Field | Definition |
|---|---|
| Main Screen Messages | These 50 character messages can be customized and appear on the front index screen, Spanish version will appear when previous customer uses Spanish card. Must enter text in Spanish, system does not translate. |
"Money" Message 1 & 2 | These 50 character messages can be customized and appear on screens where customer is asked for money. Messages run one after the other. |
Credit Card Settings Section
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Make sure to check with your credit card processing provider to see which credit cards and methods are supported. |
| Field | Definition |
|---|---|
| Card Images | You are able to select what credit cards you accept at your store. |
| Service Type | The selected merchant gateway utilized, depending on what a store has chosen to utilize:
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| API Login ID (Authorize.Net) | Generated by Authorize.net - Do NOT change! |
| Transaction Key (Autorize.Net) | Generated by Authorize.net - Do NOT change! |
| NetEPay IP (DATACAP) | The IP address for communicating with the NetEPay Director software - Should always be set to 127.0.0.1. |
| Device Type (DATACAP) | The Ingenico Device ID - Should be set to EMV_IUC285_DATACAP_E2E. |
| Merchant Numbers (DATACAP) | The Merchant IDs utilized per X-Changer. Each Merchant Number should be unique to its X-Changer assigned. |
| API Key (WORLDNET) | Generated by Worldnet - Do NOT change! |
| Terminal ID (WORLDNET) | Generated by Worldnet - Do NOT change! |
| VP3300 Firmware Version (WORLDNET) | The version of firmware the C-1009 EMV Bezel is set to. By default, should be set to 1.01.229. |
| Vivo Cfg Version (WORLDNET) | The version of configuration the C-1009 EMV Bezel is set for credit card processing. By default, the config version hash should read: C3AC6024. |
| Credit Card Minimum Amount | The minimum amount that can be charged on a single credit card transaction. |
| Credit Card Maximum Amount | The maximum amount that can be charged on a single credit card transaction. |
| Daily Credit Card Limit (Authorize.Net and Worldnet only) | The maximum amount that a single credit card number can charge in a system on a single day without attendant intervention. If customer attempts to use card after this amount has been reached they will be prompted to 'See the Attendant for Assistance'. The attendant can use the Verify Credit Card feature to override this setting. |
| Credit/Debit Card Surcharge % | This is the amount that users who are using a credit or debit card will be charged in addition to the add value transaction. For example, if configured for 2% and the user purchases a $10 credit they will be charged $10.20 |
| Receipt Printer | Check this box if you want customers to be able to print credit card receipts. |
Card Recovery Settings
| Field | Definition |
|---|---|
| Daily Recovery Limit | The amount a daily recovery cannot exceed. |
| Exclude From Recovery | If checked, the program dollars you want to exclude from your recovery search. |
| Apply Deposit | If checked, includes the deposit amount in the recovery search |
| How Many Days Back to Search | The number of days back you want your search to cover |
User Self Registration
| Field | Definition |
|---|---|
| Mark Optional Fields | The following fields are required by default when customers register their loyalty cards. To make a field optional, simply check the box and save. |
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Registration Bonuses are based on what mandatory fields were not marked optional. Any fields marked optional will not take effect on already-registered cards and will only affect cards that have not yet been registered. |