Overview
Regular cleaning and preventative maintenance is recommended to prolong the life of the bill acceptor and reduce the potential for system downtime. Additionally, if the bill acceptor is not accepting bills or is rejecting bills (pulling them in and returning them), the bill acceptor may require troubleshooting. See below for more information outlined within each tab.
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Maintenance ProcedureFrequency of Cleaning: Monthly Bill Acceptor StatusWhen inspecting the bill acceptor, upon opening the X-Changer, press the Diagnostics push-button and check for any abnormal status conditions, as illustrated below. If no abnormal status conditions exist, proceed to step 2. MEI Bill Acceptor |
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Pyramid Bill Acceptor |
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Bill Acceptor MagazineFollow the steps to remove the bill magazine (cash box) and access the bill path as shown. MEI Bill Acceptor |
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Pyramid Bill Acceptor |
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Bill Sensor |
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MEI Bill Acceptor |
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Pyramid Bill Acceptor |
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Troubleshooting ProcedurePower Cycling the Bill Acceptor
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Bill Acceptor Cable ConnectionsIf the bill acceptor fails to function after attempting a Bill Acceptor Power cycle, reset the power and data connections by removing and re-seating the power and data cables. MEI Bill AcceptorThe power and data cables can be found on the side of the bill acceptor. |
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Pyramid Bill AcceptorWhile the 9-pin square power harness feeds outside of the bill acceptor, the data cable can be found on the I/O connector port on the side of the bill acceptor. |
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Dip SwitchesIf the bill acceptor fails to function after Step 2, verify the dip switch settings. MEI Bill AcceptorAll dip switches except dip switch 3 should be set to the "Off" position. |
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Pyramid Bill AcceptorAll dip switches should be set to the OFF position. |
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Pulleys and Drive-WheelsIf the bill acceptor still fails to function after Step 3, verify that pulleys and drive-wheels are free of paper and debris. MEI Bill Acceptor |
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Pyramid Bill Acceptor |
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Magazine SensorIf the bill acceptor diagnostic light indicates a "Magazine Removed" error while the magazine is seated, examine the area around the magazine sensor for debris or dirt as shown. MEI Bill Acceptor |
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Pyramid Bill Acceptor |
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