If refunds are supported by the store, the store Owner/Manager may refund money to a customer.
When giving a refund, the system assumes that the user performing this function will refund cash from a source other than the X-Changer's bill stacker. When prompted, remove user card and insert customer's Laundry Card.
The card balance information appears. The amount to return to the customer is displayed and can include the balance plus the deposit amounts. Once the user presses DONE, the card balance is cleared and can be returned to management to be reused. The customer should have received a cash refund. This refund is logged and tracked in Refund report. <TO DO: Where is the on the report?>