To access this function, your specific Card ID (The 12-digit number on the back of the card) must have TECHNICIAN SOLUTIONS selected under SYSTEM SETUP in permission settings. Please see your store Owner/Manager to update your permission settings. See Permission Settings and Functions for more information on how to set permissions.
This screen allows a user to customize the predetermined list of solutions that a technician can record when servicing equipment.
When configuring/editing messages, designate which column is desired for a description to appear. Column 1 is the left column and Column 2 is the right column.
The corresponding columns 1 and 2 are displayed below.