To access this function, your specific Card ID (The 12-digit number on the back of the card) must have COUPONS selected under MARKETING in permission settings . Please see your store Owner/Manager to update your permission settings. See Permission Settings and Functions for more information on how to set permissions.
The Coupon program is designed to allow Store Owners to configure preset coupon codes for their customers to redeem. When a customer enters them on the X-Changers, they are rewarded with the designated discount or bonus. See Available Prizes and Coupons under Customer Card Functions for more information on how to redeem a coupon. Follow the below instructions to create a coupon.
Select MARKETING from your main menu.
Select COUPONS.
Enter the Coupon program details. A chart with the description of each field is below. Once you have entered the details of the program, click Save.
The newly created coupon will show at the top of the list.
To clear the current program and add a new program click Add New Program button and begin entering the information for the next coupon.
| Fields | Description |
|---|---|
| Coupon Program Name | Simple identifier, not used as coupon code |
| Start Date | The date when this coupon will be valid for redemption |
| End Date | The date when this coupon will no longer be valid for redemption |
| Award Discount Percentage | Enable this to give customer percentage discount on all machines started during program dates |
| Award Dollar Bonus | Enable this to give customer a static bonus dollar amount when coupon code is entered. |
| Coupon Code | Enter the characters that customers will need to enter in order to redeem coupon |
| Coupon Required | Enable this to force customer to enter coupon to receive promotion |
| Apply to Existing Cards | Enable this to allow cards dispensed prior to start date to be able to receive promotion |
| Apply to New Cards | Enable this to allow cards dispensed after start date to be able to receive promotion |
| Combine With Other Discounts | Enable this to allow coupon reward to be applied on the top of regular card discount. If not checked - MAX of two discount values will be used |
- Only one coupon program can be active at a time
- When a discount percent is awarded, it does not appear on the Card Details page.
- If you do NOT put your card into the X-Changer after the purchase, the 10% or ( whatever discount) is not applied until you do. You must put your card into the X-Changer for it to apply the discount. Even if the box for "Must Enter Code" is unchecked.