This page is intended to explain how to get a new LaundryCard in various ways using cash and credit cards.
Get A New Card Using Cash
Follow these steps to purchase a new LaundryCard.
- From the Home Screen, select English or Espanol on the X-Changer touch screen to choose your desired language.
- Select the option Get a new card from the menu.
- Insert cash.
- After each bill is entered, the screen shows how much money is on your card. **There may be a deposit required to dispense a card. If so, it will display under the balance and will NOT dispense until the deposit is met or exceeded.
- Select Dispense Card and your new card will be dispensed.
- Take your new card from the dispenser
- When you insert your new card into the reader, your card's main menu will appear
Get A New Card Using A Credit Card
In some locations it may be possible to use your credit card to purchase a new card. If this feature is available, then you will see an option on the screen that you may select to use a credit card. Once this option is selected, you will be guided through swiping or inserting your credit card on the credit card bezel. A receipt may be available from a remote printer in the store. See the store attendant for the location of the receipt printer, or follow the onscreen instructions. Follow the instructions below to use a credit card.
NON-EMV CREDIT CARDS, SUCH AS RETAIL STORE CARDS, ARE NOT ACCEPTED
Non-EMV credit cards such as a Kohl's charge card or a Home Depot charge card are NOT ACCEPTED to add value or purchase a new LaundryCard.
- From the Home Screen, select either English or Espanol.
- Select the Credit/Debit icon in in the top left corner of the screen.
- Enter the amount you wish to add to the card.
- Click Submit.
- Clicking "Submit" will direct you to follow the credit card bezel prompts to complete the process.
- Click the yellow Start button on the bezel to approve the amount. Click the red Stop button to cancel the transaction.
- When prompted, insert your card, chip first, facing you.
- When processing, you'll notice the type of card described on the bezel as well as prompting to not remove the card.
- Wait until the card system is finished processing the transaction.
- Once the system prompts to remove the card, it's safe to remove it.
- Once the transaction is approved, select Print Receipt and Continue, or Continue without Receipt.
- The transaction is complete and the newly added amount will appear on the card balance screen on the X-Changer.
Get A New Card Using A PRE-PAID Card
In some locations where a credit card can be used to purchase a new card, it is also possible to use a PRE-PAID card. If this feature is available, then you will see an option on the screen that you may select to use a credit card/debit card. Once this option is selected, you will be guided through swiping or inserting the pre-paid card on the credit card bezel. A receipt may be available from a remote printer in the store. See the store attendant for the location of the receipt printer, or follow the onscreen instructions. Follow the instructions below to use a pre-paid card.
Even though pre-paid cards can be used to purchase a new card, or add value to an existing card, only the available funds on the pre-paid card can be used. Once the pre-paid card's funds are exhausted, no value will transfer to the LaundryCard.
- From the Home Screen, select either English or Espanol.
- Select Get a new card
- Select the Credit/Debit icon in in the top left corner of the screen.
- Enter the amount you wish to add to the card.
- Click Submit.
- Follow the instructions on the card reader.
- Select the Yellow Start Button to approve the amount.
- The bezel will instruct to Insert/Swipe Card.
- Processing the transaction will occur.
- The amount will be approved.
- The amount will be approved and added to the balance of the card.
- The value of $1.00 was added to the new LaundryCard.