Failure to successfully complete the following steps prior to rebooting can lead to data loss!
Card Concepts Inc takes no responsibility for data loss due to human error, hardware failure, or other such circumstances.
Opening the computer
1. Open computer by pulling side. When you do this pull the lever towards you. The lid should pop open and you can remove it.
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2. As soon as you get the lid off you have to remove the hard drive bracket. To do this push in the two plastic tabs towards --> <--- each other.
3. As your removing the hard drive bracket there is a blue cable hooked up to the hard drive. There is also a small piece of blue tape attached to it. Remove this cable from the hard drive and then you can take the whole bracket out along with the hard drive.
4. After you remove the bracket and hard drive the inside of your computer should like this.
Looking for Blown Capacitors
5. You now can look for blown capacitors. A normal capacitor will be flat on the top and will not look popped or have residue. Blown capacitors will look like this:
6. If you see one or more blown capacitors, your computer will need replacement or the motherboard would need replacement. Contact your local computer service or CCI to discuss repair options.
If you see blown capacitors, your computer may be shutting down at random or showing blue screen errors and display intermittent behavior.