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Overview
Locations
- Name
This name will appear in the list of locations a user's loyalty account is linked to. The location name should be recognizable for customers and allow easy recognition for users for which location they are using.
Examples:- A laundromat would use the same name as the displayed on the business's signage. If the business has multiple locations, add a city name, or street name for further identification.
- Smart Wash
- Smart Wash - Niles
- Smart Wash - Golf Rd
- An apartment complex would use the name of the complex and, if applicable, the building name/number and floor.
- Oak Park Apartments - B1 / F2
- Oak Park Apartments - Main Office
- A laundromat would use the same name as the displayed on the business's signage. If the business has multiple locations, add a city name, or street name for further identification.
- Address
The address is displayed below the name, along with the location on a local map. - Phone
The phone number entered here should be a business contact number for customer usage. When a phone number is entered into this field a phone icon will be displayed on the loyalty site and in the mobile app that will pull up the default phone program/app on the device and enter the phone number for the user.
Equipment Types
- Name
The name of the equipment should be descriptive to the customer to what the machine is (eg. 20lb washer, 20lb Dexter washer, 30lb dryer.). - Send cycle complete emails
To enable users the ability to receive emails when the cycle on the machines are nearing completion, this option needs to be enabled. - SingleVend - Equipment Class
If the control type for the equipment type is SingleVend, the equipment class will need to be set for the machine. Only when set as a washer or dryer will it appear on the loyalty site and mobile app.
Machines
- Machine label
The label of the machine should be descriptive in a way that a customer can identify the machine at the location. If only a number is entered into the field, a number symbol will automatically be added on the loyalty site and mobile app. Corresponding labels on the physical machines to identify each machine is suggested. - Equipment Name
The Equipment name is set in the Equipment Type menu, and should be named in a way that is descriptive to the customer as to explain what the machine is.