This is a step-by-step guide on how to issue a refund using the Datacap virtual terminal. |
Before issuing a refund for the first time, please contact Datacap (978-744-9090 Option 1) to ensure proper use of the Datacap virtual terminal. |
Gathering information
Your merchant numbers may not start with the letters "PUR" but will be located in the Credit Card Settings section. |
Issuing the refund