End of Life and End of Support Products
- Eugene Mitchell
- Adam Arafat
- Lee Collingwood
Overview
This page aims to inform operators about the products that CCI has discontinued and no longer supports. Additionally, this document will provide information on alternative products that replace those no longer under development by CCI.
Product list
This list details all the components that CCI has discontinued selling, including several that are no longer supported. Please consider purchasing the proposed replacement part/kit to stay up-to-date on the latest hardware from CCI.
End of Life Date refers to when a product’s development ended and is no longer available for sale or renewal. Nevertheless, CCI will continue to provide support for these devices in the event of any issues. On the other hand, End of Support signifies the total discontinuation of all support services for the product. If the product is identified as not supported, CCI Technical Support will be unable to assist with the product and will recommend replacing it to ensure compliance.
Product and Part Num | End of Life Date | Support Status | Replacement Part/Kit Num | Comments |
|---|---|---|---|---|
LaundryCard Products | ||||
LaundryCard Software Version | ||||
|
| not supported | LaundryCard Version 9 | Visit LaundryCard Version 9 Upgrade Details for an explanation of the upgrade process. |
Computer | ||||
|
| not supported | Dell Optiplex XE4 (P/N: C-0600-XE4) | The replacement part requires LaundryCard Version 9. |
|
| supported | Dell Optiplex XE4 (P/N: C-0600-XE4) | The replacement part requires LaundryCard Version 9. |
|
| not supported | Synertron Panel PC v4 (P/N: C-1021R2) | The Panel PCs are meant for LITE cabinets only. The replacement part requires LaundryCard Version 9. |
Touchscreen Monitor | ||||
|
| not supported | For v2 cabinets: K-1504-TSB For v1 cabinets: K-1500-TS | Replacement monitors require LaundryCard Version 9. |
|
| supported | For v2 cabinets: K-1504-TSC For v1 cabinets: K-1500-TS | Replacement monitors require LaundryCard Version 9 to function. |
LaundryCard Router Firewall (LCRF) | ||||
|
| not supported | MikroTik hAP ax3 Firewall (P/N: C-4311-V2) | The replacement part requires the store’s ISP to provide a DHCP-configured network address. |
|
| supported | MikroTik hAP ax3 Firewall (P/N: C-4311-V2) | The replacement part requires the store’s ISP to provide a DHCP-configured network address. |
LaundryCard Reader | ||||
|
| not supported | LaundryCard Reader v3B (P/N: C-0103-B) | For MLV/Serial communication, you will need to purchase the replacement reader. |
|
| supported | LaundryCard Reader v3B (P/N: C-0103-B) | For MLV/Serial communication, you will need to purchase the replacement reader. |
|
| supported | LaundryCard Reader L1 RR (P/N: C-0100-VC-RR) | C-0100-VC readers are local readers meant only for v1 cabinets. |
Barcode Scanner | ||||
|
| not supported | Zebra DS457-SR scanner and mounting bracket (K/N: K-1024) | Â |
|
| supported | Zebra DS457-SR scanner (P/N: C-1023) | Â |
Control Head & Distribution Board | ||||
|
| not supported | CCI Control Head V2 assembly (K/N: K-0526-A) | The replacement Control Head is not compatible with Welch Allyn scanners. |
|
| supported | CCI Control Head V2 upgrade (K/N: K-0526-C) | The replacement Control Head is not compatible with Welch Allyn scanners. |
Bill Note Acceptor | ||||
|
| supported | Downstack CPI T831-D10EUS (P/N: C-1002-V2) | For v1 cabinets only. |
|
| supported | MEI Talos T8T1-U10EUS (P/N: C-1004-V2) | For v2 cabinets only. |
Receipt Printer | ||||
|
| not supported | Thermal Receipt Printer NP3511D-2 Nippon Primex (P/N: C-0666) | The Print Server must be connected to the same network. Replacement K/N K-0664 comes with a Printer and Print Server. |
Printer Server | ||||
|
| not supported | IOGear USB Print Server GPSU21 (P/N: C-0618) | Replacement K/N K-0664 comes with a Printer and Print Server. |
Report Printer | ||||
|
| not supported | N/A | CCI no longer sells Report Printers. |
|
| supported | N/A | CCI no longer sells Report Printers. |
Surge Protector | ||||
|
| not supported | TrippLite Surge Protector Conversion (K/N: K-0517) | For a replacement TrippLite unit only, contact your distributor to purchase P/N C-0517. |
|
| supported | TrippLite Surge Protector Conversion (K/N: K-0517) | For a replacement TrippLite unit only, contact your distributor to purchase P/N C-0517. |
POS System | ||||
|
| not supported | N/A | CCI has partnered with a variety of third-party POS providers to integrate with your LaundryCard system. Click here for the full list. |
FasCard Products | ||||
Touch Kiosk | ||||
|
| supported | Touch Kiosk v3 TK3 (P/N: C-5610R2) | A TK1 can be converted to a TK2 by purchasing and installing K/N K-5671. A firmware update will be required. The replacement Kiosk will require a firmware update. |
Add-Value Kiosk | ||||
| 07/01/2020 | supported | Add-Value Kiosk v2 (P/N: C-5810R1) | Â |
Satellite Access Point | ||||
|
| supported | Mikrotik hAP ax3 (P/N: C-1491-V2) | Â |
Bill Note Acceptor | ||||
|
| supported | MEI Talos T612-U5EUS (P/N: C-5660-V2) | Used by the Touch Kiosk. |
|
| supported | MEI Talos T8T1-U10EUS (P/N: C-1004-V2) | Used by the Add-Value Kiosk. |
Card Dispenser | ||||
|
| supported | MingTe MT166-C (P/N: C-5651) For TK1 dispenser conversion: K-5651-TK1 For TK2 dispenser conversion: K-5651-TK2 | The replacement dispenser’s cables are sold separately; C-5651-CABLE and C-5651-POWER. |
Cellular Modem Router | ||||
|
| supported | InHand IR300 CMR (P/N: C-1496-V2) | If you are looking to set up a new CMR device, contact your distributor to purchase P/N C-1495. |
As of July 30th, 2024, CCI has ceased all development of new firmware for F1 FasCard readers. For details, see https://mailchi.mp/laundrycard/f1-firmware-17382658. Technical support for F1 readers is still available.
Â