How-to create a VPN connection in Mac OS X (10.11 and earlier)

Table of Contents
Purpose

This guide will show you how to setup a VPN connection to your laundromat on an Apple device running OS X 10.11 and earlier.

Create the VPN

  1. Click the Apple menu and select System Preferences.

  2. Click on the Network icon under Internet & Network

  3. If you see a locked padlock in the bottom left, click on it. Otherwise skip to step 5.

  4. Enter your password in the dialog box

  5. Click on the little + icon just above the padlock

  6. Select “VPN” From the interface drop down.

  7. Select “PPTP” From the VPN Type drop down

  8. Enter the name of your Laundry (Example: TechieWash) you are connecting to, and click “Create”

  9. Enter the Static IP address reserved for the LaundryCard™ System in the Server Address, and your username obtained from CCI Support. Also check the box that says “Show VPN status in menu bar”

  10. Click on the “Authentication Settings” button, and enter your password provided by CCI Support

  11. *IMPORTANT* Click the "Advanced" button, "UNCHECK" the "Send all traffic over VPN connection" option

  12. Next, click the "TCP/IP" tab at the top. From there click the "PPP" drop down and then turn off.

     

Connect to the VPN

  1. In the top right of your screen, click the token icon that looks like this. From that, a menu will drop down. Click on the “Connect” link for your company name. This will initiate the VPN connection.

  2. If all is well, after a few seconds you will be connected, and a timer will start showing you how long you’ve been connected