FasCard System Update History

Owned by Christopher Patac
Last updated: Oct 22, 2024
27 min read

Overview

This page contains detailed descriptions regarding FasCard system updates from previous releases.

To view the current FasCard Release System Updates, please click here:
FasCard System Updates

Table of Contents

Release 32 - April 16, 2024

New Features

  • Support for FLEX RF

  • Added direct access to StaxBill billing portal from within the Admin Site.

Improvements

  • System Maintenance Auto-Refresh has been replaced with a manual Refresh button and a display of the timestamp of the last refresh.

    • The System Maintenance page will no longer automatically refresh every 30 seconds as a result.

  • Individual satellite and machine status histories on the System Maintenance page is now accessible by clicking on the status link itself.

    • Previously, viewing the status history was done through clicking any singular row on the table. This added potential to mistakenly click any row and load a machine’s status history.

    • Additionally, you can now open individual satellite and machine status histories in a new window or tab.

  • Machine status notifications for when a cycle nears completion now require customers to have email verification and login record.

  • Individual machine status history pages now display the MAC addresses of potential duplicate readers for easier identification.

  • Store Account Admins can now enable/disable CVV and Zip verification from Loyalty Settings if the Payment Gateway allows.

  • Hyperlinks that cross-link to other admin pages are now underlined.

  • Hyperlinks that previously showed a URL specific to the FasCard Admin Site are now removed from emailed reports.

  • Certain reports are now restricted to only store Account Admins.

  • Credit surcharges are now itemized in the Income Totals report.

  • Work Schedules now distinguish the difference between the current month and the previous/next month.

  • Work Schedules can now be exported to a PDF for printing based on the current user’s calendar view (Day/Week/Month/Agenda/Timeline).

  • Improvements to Satellite tracking, statistics, updates and notification processing.

  • Various improvements to database queries and performance.

Fixes

  • Fixed an issue where an employee user with limited permissions can generate reports with links the user cannot access.

  • Fixed issue where pressing the <Enter> key on the Location Setup page prompts user to confirm deleting the saved custom logo.

    • Additionally, fixed issue where users were unable to delete a custom location logo.

  • Fixed issue where, on the System Maintenance screen, selecting the Central Time Zone reverts to Pacific Time Zone.

  • Fixed issue where scheduled balance reload events immediately triggered for a user when saving a set up reload schedule.

  • Fixed issue where the Sales Interval report did not include the 11:00PM interval for hourly reporting.

Release 31 - August 8, 2023

New Features

  • EBT support added for EBT-enabled accounts to add value at Touch Kiosks and Add Value Kiosks.

EBT cards cannot be used to start machines.

Admin Site

  • EBT-based transactions now visible in reporting for new and existing FasCard accounts that are set up for EBT acceptance. For information regarding EBT acceptance, contact CCI directly.

Mobile Site

  • Added backend security for credit card transactions made on the FasCard mobile site.*

Improvements

Admin Site

  • Order ID, location association and other additional logging information added to the series of credit card reports (authorizations, captures, transactions).

  • Location ID is now visible in any page in a FasCard account where a locations table may be visible.

  • Improvements to surcharge limit identification and reduction as set by Worldnet.

  • Maximum individual machine price limit allowed with modifiers set to $327.67.

  • Improvements to gathering of satellite status data with multiple satellites.

  • Improvements to handling errors on the Pricing / Features page.

  • Loyalty Users report generation performance improvements.

  • Improvements to Worldnet error code parsing.

  • Fixes issue where users with limited location group access can still view reports for all locations in an account.

  • Fixes issue where selecting a record that happens to be the sole record on a last page fails any update.

  • Fixes issue where bill acceptance cannot be re-enabled for a Touch Kiosk after disabling.

Mobile Site

  • Fixes issue where BridgePay and Pineapple transactions may not successfully process under certain conditions.*

*Pending Mobile App updates.

Release 30 - December 6, 2022

New Features

Admin Site

  • Account administrators and employees with Server Management privileges can now enable or disable adding value to loyalty accounts through the FasCard Loyalty Site or FasCard Mobile App. *

  • Equipment table added to each individual Location page to indicate what specific equipment/machines are being used at a location.

Mobile App

  • Basic Reports are now available through the FasCard Loyalty Site directly. *

Improvements

Admin Site

  • Location columns added to equipment types tables to determine how many locations are using and equipment type and where, depending on the page accessed.

  • Added ability to set any combination of required registration fields for the FasCard Loyalty App / Mobile Site in order to successfully register a loyalty account.

    • Email will always be a necessary field.

  • Fixed issue where Credit Card Transactions reports incorrectly pulled captures for same card number but differing names.

  • Fixed issue where the Income Report did not calculate POS Add-Value transactions correctly into the income total.

  • Updated column names for Location tables across pages that display the list of an account’s locations.

  • All help links updated to reflect new Confluence Cloud pages.

Mobile App

  • Improvements made to registration of the FasCard Loyalty Site. *

  • Added support for resending verification email to the same or a new email address, should a loyalty customer change the email address they choose to register to. *

    • This is also applied at a Touch Kiosk level when registration is not yet completed.

  • ‘Terms | Privacy | Credit’ links updated to reflect new Confluence Cloud pages. *

API

  • Calling UserAccount API endpoints can now use the FasCard account number.

  • GET AuthToken support removed.

    • POST AuthToken support remains unchanged.

 

  • Pending Mobile App updates.

Release 29 - July 14, 2022

New Features

Admin Site

  • Locations now display date of location creation and first transaction performed at location.

Mobile App

Improvements

Admin Site

  • Improvements to new loyalty user experience where email provided keeps emailed information persistent for one session hour even after accidentally resubmitting.

  • Fixed issue where Auto-Reload settings would inadvertently clear from a Loyalty account if details are saved by a non-admin user.

  • All referenced documentation links and help buttons updated to ensure all help information is available and accessible.

  • Fixed issue where a user's Free Dry Balance can go into negative numbers under certain offline conditions.

  • Equipment Details notes entered by users added as a visible column to the Equipment Types page.

  • Recent loyalty user's activity now displays at the bottom of individual Loyalty Details pages.

  • Loading time improvements for locations with a large volume of machines.

  • Loyalty account merging verification improvements.

  • Granular dashboard accessibility improvements.

  • User permissions improvements.

Mobile App

  • Fixed UI issue regarding color themes per location carrying over to non-location-specific tabs or pages.

  • Worldnet credit card authorization improvements.

  • Granular dashboard mobile app improvements.

Release 28 - April 26, 2022

New Features

Admin Site

  • User account 'Reports' privilege can now be set to only allow access to specific reports.

  • New filter options are available when viewing the Loyalty Accounts page.

    • Pre-Filters - Options to enable quickly filter loyalty accounts based on commonly used requirements.

      • Accounts recently created, Hide zero balance, Hide disabled users, Contains notes.

    • Last Activity Column - Sort and filter loyalty accounts by the last activity date.

  • Added toggle to location page to enable Flex UI theme.

  • Added configurable field to all equipment pages to control the time before coin escrow is cleared on a reader.

Improvements

Admin Site

  • Renamed SingleVend equipment mode from "Stacked Multi-Option" to "Multi-Option". 

  • Added direct link to loyalty accounts listed in "Loyalty Account Report".

  • Additional bug fixes and improvements.

  • Add ability to display "Credit Card Captures" report by location.

  • Minor improvements to Satellite Update page.

    • Added Uplink column on Satellite Update page.

    • Display format changes.

    • Timestamp message displayed after submitting update request.

  • Added "Last Location" column to Loyalty Accounts report.

  • Allow specific coupon filtering under "Coupon Performance" report.

  • Improvements to Marketing page.

API

Improvements

  • Add Enabled flag to Location Web API.

Release 27 - October 5, 2021

New Features

Admin Site

  • A reporting Dashboard is now available, allowing administrators, and employees with the 'Report Admin' privilege enabled to set up snapshots of custom report charts to easily view sales data.

  • New system alert options are now available for setup to notify when either the primary and/or backup internet source is offline.

  • New Account Billing History Report is available in the 'Reports' tab for administrators and employees with 'Report Admin' privileges enabled.

  • Add Value Packages can now be individually separated per store location.

  • Adds individualized support for newer Continental ProfitPlus Extra Spin washers.

  • Adds individualized support for newer Continental ProfitPlus Delicate washers.

Improvements

Admin Site

  • Reports are now sorted and grouped in the report dropdown based on the following categories of functionality:

    • Admin

    • Credit Cards

    • Employees

    • Equipment/Machines

    • Loyalty

    • Sales

  • Turns Report now includes an 'Average Turns' option to view average number of turns between selected machines in reporting.

  • Credit Card Transactions report now has a column that determines the capture method used between Swipe, EMV Chip, and NFC (e.g. smartphones, tap-to-charge cards).

  • To reduce confusion, as Kiosks are not factored in Sales Details, the Sales Details Report no longer includes Kiosks (Touch Kiosks / Add Value Kiosks).

    • Kiosks' reporting can be found in Collections, Employee Activity, and Machine Activity Reports.

  • Reporting and Marketing improvements.

  • Additional bug fixes and improvements.

Mobile App

  • Fixes issue with feedback submission when notified users' or administrators' email address is not present.

  • Long machine / equipment names now automatically truncate for better equipment visibility.

  • 'Sign Up' and 'Forgot Password' Improvements.

  • Additional bug fixes and improvements.

Release 26 - June 8, 2021

New Features

Admin Site

  • Added support for remote EMV Bezel firmware updates for TouchKiosk

  • Added new registration options on TouchKiosk

    • Allowing admin to require registration and select what fields are required to get a new card

Machine Firmware

  • Added support for new 'Sanitize Cycle' on Continental washers

Improvements

Admin Site

  • API updated to support use of Additional Notes filed when adjusting loyalty user accounts CCI FasCard API Overview

  • API updated to include details regarding dual pockets CCI FasCard API Overview

  • Improvement to coupon logic when associated loyalty groups are deleted

  • Improved UI timing on TouchKiosk when prompted to remove card

  • Various bug fixes and improvements

Mobile App

  • Improved various registration steps related to email verification

Release 25 - April 28, 2021

New Features

Admin Site

  • Added support for WorldNet gateway processor

  • Added support to allow operator to configure how loyalty cards are accepted at TouchKiosk

    • Can now be configured to eliminate loyalty cards from being inserted into card dispenser, all cards can be swiped externally via EMV bezel

  • Added support for EMV card transaction at the TouchKiosk

  • Added new option to auto-reload employee cards on a schedule

  • Added new option to allow employees to be assigned to discount group as well as assigned an individual discount

Improvements

Admin Site

  • Improved coin/cash totals efficiency

  • Added support for SSID affinity, allowing card readers to 'prefer' to connect to a specific SAP in large locations

  • Various bug fixes and improvements

Mobile App

  • Location map has been removed for employee users of the app, to allow for screen space for additional features (Satellite Status)

  • All feedback submissions are forwarded to account admins or selected employees, including those categorized as 'App'

    • Location selector is also now available for 'App' categorized feedback

  • Added selector for Coupon to the 'Quick Start' Screen

Release 24 - December 9, 2020

New Features

Admin Site

  • New option to allow loyalty accounts to be merged together

  • Added Gen2 support for latest generation Maytag small chassis equipment

  • New 'Marketing Messages' feature, allowing marketing messages to be sent to FasCard mobile app users.  Messages are sent as 'Push Notifications' and appear in the users notification center on their registered mobile device

Mobile App

  • New Satellite option allows employees to view satellite status from mobile app

Improvements

Admin Site

  • Expanded API functionality for 3rd party POS providers

  • Notification emails are now sent as HTML format to support special characters and improved formatting

Mobile App

  • Location map has been removed for employee users of the app, to allow for screen space for additional features (Satellite Status)

  • All feedback submissions are forwarded to account admins or selected employees, including those categorized as 'App'

    • Location selector is also now available for 'App' categorized feedback

  • Added selector for Coupon to the 'Quick Start' Screen

Release 23 - July 28, 2020

New Features

Admin Site

  • New Turns Report, provides comparison data of machine starts in selected intervals. Learn more

  • New Loyalty Acquisition Report, provides comparison data of visit and sales data for new versus returning loyalty customers.  Learn more

  • New Sales Comparison Report, provides comparison data of sales by equipment type for up to 4 periods for selected intervals. Learn more

  • New Sales Interval Report, provides comparison data of sales by sales category for selected intervals. Learn more

  • New notes fields added to various pages, including Loyalty Accounts, Equipment, Location, Location Groups, Machines and Users

  • Delete personal information, admins of the loyalty pages can now remove loyalty accounts along with all associated personal information in compliance with GDPR guidelines

Mobile App

  • New Feedback option allows retail customers to report an issue, feedback is automatically forwarded to selected users

  • Push notifications, users can now receive notifications via push notification rather then email

  • Delete personal information, users can remove their account and all associate personal information in compliance with GDPR guidelines

Mobile Apps

It may take a few weeks for the mobile app to propagate through the app store and onto user devices, some features will not be available until users receives the update. 

Improvements

Admin Site

  • Adjustable timeout for Add Value Kiosks

  • Default 'Add Value Packages' now configured on new system setups

  • Various language updates

  • Various equipment specific improvements

Mobile App

  • Hide reference to coupons if no coupons exist for location

  • Hide 'Add Value' option if location does not accept credit cards

  • New notifications page where users can configure how they are notified for system events

Release 22 - March 5, 2020

New Features

  • Added "Remember Me" logic to new user registration sequence so that when a user registers, selects this option, their login information will be pre-filled upon logging into the Mobile App.

Improvements

  • Now Store owners can apply a credit card surcharge to add-value, vend, both, or no transactions.  There is a new "Surcharge" mode on the Server Management screen to allow Store Owners to apply the surcharge to only vending transactions, add-value transactions, both, or none.  See here for more details on how to apply this feature to your store.

  • Loyalty Users can now enter international addresses on the FasCard Mobile App.

  • Store Owners can now apply a spending requirement amount to be met before awarding a bonus coupon.  Click here to learn more on how to set this up in the FasCard Admin site.  Loyalty users will see a message if they met the spending requirement to receive the coupon as well as one if they did not meet the spending requirement.

Fixes

Mobile App

  • Previously, the FasCard mobile app would not load due to phone settings being configured for another language other than English or Spanish.  For example, when a phone language is set to Japanese, or some other language, the mobile app will not load and only 3 blinking dots would appear.  This has been fixed.

  • The labels on the buttons were cut off at the bottom of the screen.  This has been fixed.

  • The "Remember Me" option, if checked, was not functioning and when user would click the web browser back button, would be logged out. This has been fixed.  If the user clicks the web browser back button, and has selected the "Remember Me" option previously on log-in, they will be directed to the locations page.

  • Other additional bug fixes have been resolved.

Release 21 - December 10, 2019

New Features and Improvements

Locations

  1. Locations listing in Alphabetical Order - Locations listed under the FasCard Accounts Loyalty Tab will now default to alphabetical order.

  2. Store Branding - You can now upload a store logo for each location in the FasCard Admin Site.  These logos will appear on the location details screen in the mobile app. Click this link to learn more about creating a logo for your locations: FasCard Admin Site - Location Setup.

Reports

  1. Credit Card transactions Report - The individual credit card numbers will now be listed in chronological order.

  2. Credit Card Status Report - The report will display the newest records at the top.

  3. Employee Work Schedule Report - This report will now include the reader number where an employee has clocked in or out.  See FasCard Admin Site - Reports for more information.

Users

  1. New POS User Type - In order for a FasCard System to integrate with a POS (Point of Sale) system, a special POS user must be created.  Click FasCard Admin Site - User Accounts to learn more about this feature.

  2. Employee Loyalty Activity - You can now view an employee's Loyalty activity through their User account details.

Fixes

Weekly auto-reload day/time

  1. On the Loyalty Accounts page when setting/updating the Weekly auto-reload day/time, the current date was unintentionally being used as the reload day of week.  For example if today was Monday, it will be used as the reload day of week even though the drop down is selected as Sunday.  This is now fixed.

Reports

  1. When paying with a combination of coin and loyalty, or coin loyalty and credit. The loyalty balance charged is recorded incorrectly in the machine activity report, but correctly in the loyalty account activity report.  This is now fixed.

Release 20 - August 6, 2019

New Features

  • Allow $0.00 Pricing:  click here to access information on how to configure machine pricing.

  • Allow auto-start after swiping Loyalty Card (There must be sufficient funds on the Loyalty Card.)  

  • Added new field, "Entry Method" on Open Credit Card Status and Credit Card Captures reports.  Click here for a description of this new field.

Improvements

  • F2 support for the Add-Value Kiosk

    • The F2 Reader can now be added to the Add-Value Kiosk and store patrons can add value to their Loyalty Card.  Click here to install the F2 Reader on the Add-Value Kiosk.

  • F2 Reader supports NFC payment functionality (Near Field Communication)

    • F2 Reader can now take payments from phones with NFC capability simply by holding the phone close to the reader.

    • Add Bridgepay as a service type on server management page to support NFC functionality on the F2 Reader.  

    • This must be configured on the Server Management screen by CCI.  Click FasCard Admin Site - Server Management, to read more about this feature.

Fixes

  • F2 Reader LED lights now blink RED when disabled.  Click F2: FasCard Touchscreen Reader to see a description of the F2 LED Lights.

  • Fixed issue where card was active on multiple machines at the same time and allowing simultaneous starts even if card has insufficient funds.

  • Fixed issue where a single work schedule event was deleted from a series, the remaining work events changed times.

  • Other bug fixes.

Release 19 - May 6, 2019

New Features

  • Added a new equipment type for POS.  FasCard can integrate with a POS system.

Improvements

  • Added a 'Select All' under reports / Location Selection.  Click here to see the description of the report feature.

  •  Removed AuthorizeNetV1 Service Type because it is no longer maintained/supported by Authorize.Net

Fixes

  • Re-labeled Apple Pay to "In-App Apple Pay

  • Other bug fixes

Release 18 - December 19, 2018

NOTE: The below changes do NOT require updates to satellite or card reader firmware.

New Features

  • Added ability to charge a different price (surcharge or discount) for credit card transactions. When configured, fees will be shown on the following reports:

    • Credit Card Transactions (shown in the Machine column)

    • Sales Totals

    • Sales Details

  • Added new "Test-and-Trust" credit card authorization mode that will run a small transaction against a credit card to test validity, and if successful will then allow the cardholder to spend up to a "Trust" amount.

  • Adds option to immediately apply coupons to existing loyalty accounts.

Improvements

  • The type of credit card used (VISA, Mastercard, etc) is now shown in the following reports:

    • Credit Card Transactions

    • Credit Card Captures

    • Open Credit Card Status

    • Machine Activity

  • Added column to show lost funds (due to errors capturing a credit card or when using new Test-and-Trust mode) on the Credit Card Captures report.

  • Show warning if Cellular Modem Router (CMR) has been added to a Location but is not configured.

Fixes

  • Fixed issue on Work Schedule report where records for an employee were not always sorting by date/time.

  • Fixed issue with blank "Machine Started" entries on Sales Detail report.

  • Various bug fixes and improvements.

Release 16 - February 27, 2018

Improvements

Fixes

  • Updated card reader logic to prevent scheduled shutdown if customer is performing a vend operation

  • Reduced retry timeout when requesting card data, minimizing authorization delay 

  • Fixed issue with offline machines showing as available in loyalty app

  • Added error messaging to prevent adding duplicate card number in loyalty app

  • Fixed an issue with some satware versions preventing the change of WiFi channel

  • Various minor fixes

Release 15 - December 12, 2017

Improvements

  • Renamed Employee Hours to Work Schedule in all instances in which it appears

  • Updated color scheme in calendar functions

  • Added help button to Scheduled Tasks page

  • Added help button to Work Schedule page

  • Page width now dynamically adjusts to fill browser window

  • Added event name to item deletion prompt when deleting tasks/shifts from calendars

  • Improved native sorting in Scheduled Tasks report

Fixes

  • Fixed issue on System Maintenance page where Public IP Address would not populate correctly after satellite reboot or uplink change

  • Fixed permission issue with non-admin users being unable to correctly access permitted locations (when location groups is disabled)

  • Fixed issue limiting calendar height for Work Schedule and Scheduled Tasks

  • Fixed functional issues with timezone selection on Admin site

  • Fixed error display issue when deleting a User

  • Fixed occasional display error when using User Search function

  • Various minor fixes bug and/or text fixes

Release 14 - August 1, 2017

New Features

Improvements

  • Updated Sales Total and Sales Detail reports, separating Loyalty Balance and Loyalty Bonus into separate columns

  • Added machine specific filter to Collections report

  • Increased satellite offline card cache from 1000 to 5000 cards (satware 1.13.30 required)

Fixes

  • Fixed various minor back-end issues

Release 13 SP5 - October 11, 2016

Improvements

  • Datamatrix (QR Code) displays added to FasCard readers for future functionality.

  • Added a menu option to disable the 'Get New Card' feature for FasCard Touch Kiosk.

  • Loyalty Cash report updated to show account link for customers with no registered email address.

  • Loyalty Totals and Loyalty Bonus report updated show users without a group in a 'No Group' section.

  • Loyalty Accounts report updated to include an 'Unassigned Users' option, allowing operator to view all user accounts not assigned to a particular group.

Fixes

  • Fixed an Admin site issue preventing the 'Clear Free Dries' setting from being changed.

  • Fixed an Admin site issue causing the Loyalty Coupons help page to ask for user credentials.

  • Fixed a Loyalty site issue preventing the 'Remember Me' option from functioning correctly on Safari browser.

  • Fixed an issue preventing owners from disabling remote loyalty starts with phone or tablet.

  • Fixed various messaging issues.

Release 13 SP4 - September 1, 2016

Fixes

  • Fixed several issues on Android devices when using the Samsung internet browser

  • Fixed issue on the loyalty site sign up page when using invalid email address.

  • Fixed issue with Loyalty Totals report end time changing when switching reports.

  • Fixed issue on Credit Card Transactions report where credit card captures were incorrectly under Web Purchases.

Release 13 SP3 - August 23, 2016

Improvements

  • Added time selectors to Credit Card Captures report

Fixes

  • Fixed issue on Credit Card Captures report where transactions from same day would not always group together.

  • Fixed issue where users would receive Satellite Offline alerts for accounts other than their own.

Release 13 SP2 - August 15, 2016

Improvements

  • Increased minimum display size of buttons on Loyalty site.

  • Improved Account Activity transaction list layout on Loyalty site.

  • Loyalty customers with a single location associated with their user account now automatically load that location.

  • Various cosmetic changes and improvements.

Fixes

  • Fixed several issues on Android devices when using the Samsung internet browser

  • Fixed issue with newly added equipment types not appearing on the Loyalty Site.

  • Fixed issue where occasionally records from the same day would be split up on the Credit Card Captures report.

  • Fixed several cosmetic issues with Machine Status page on Loyalty site.

  • Fixed issue on Loyalty site Account Activity screen wherein Free Starts would not display the machine number.

Release 13 SP1 - August 4, 2016

Fixes

  • Fixed issue with the Sales Totals, Sales Details, and Loyalty Totals reports including the day after the specified end date in the generated data.

Release 13 - August 2, 2016

New Features

Fixes

  • Fixed issue allowing duplicate/multiple default pricing schedules to be configured.

  • Fixed issue in Loyalty Totals report causing incorrect float information to be displayed.

Improvements

  • Lengthened inactivity timeout period for Admin site users.

  • Removed email address requirement for User accounts- email still required for site login.

  • Added option to select Location Group(s) for various reports.

  • Added option to select 'All Location Groups' when configuring User account.

  • Added option to apply System Alerts to multiple Location Groups.

  • Streamlined back-end processes to improve load time for System Maintenance page.

  • Renamed 'Credit Card Settlements' report to 'Credit Card Captures'.  

  • Improvements made to several reports.

  • Added user configured inactivity timeout to Touch Kiosk configuration.

  • Renamed 'Bonus Packages' to 'Add Value Packages'.

  • On pages and menus featuring only one item, that item will be automatically selected.

  • On Server Management page, changed 'Settlement Time' to 'Transaction Cut-Off Time'.

  • Various bug fixes and improvements.

Release 12 - January 26, 2016

New Features

  • New "Coupon Performance" report.

  • New "Machine Utilization" report.

Fixes

  • Fixed issue with Loyalty Totals Report showing incorrect data.

  • Fixed issue with Open Credit Card Status Report showing incorrect data.

  • Fixed issue with time zone on Sales Detail Report.

  • Fixed duplicate name issue when creating Loyalty Groups.

Improvements

  • Redesigned the admin site login page.

  • Added additional details to Credit Card Settlement report.

  • Added a totals summary for all employees to the Employee Activity Report

  • Added confirmation prompt before pre-assigning loyalty cards.

  • Added employee details to "Gave cash to employee" transactions on loyalty activity.

  • Added name/email details to "Admin Adjustment" transactions on loyalty activity.

  • Added "Account Created" and "Account Linked" details to loyalty account details screen.

  • Added "Date Added" column to loyalty card list on loyalty account details screen.

  • Location Groups are sorted alphabetically on all areas of admin site.

  • Cardholder name is now recorded when adding value from loyalty website.

  • Various bug fixes and improvements.

Release 11 - October 13, 2015

Fixes

  • Fixed issue with Add Value Kiosk values on Loyalty Totals Report.

  • Fixed issue with Alliance ACA heavy and medium soil modifier prices not changing.

  • Fixed issue with editing Location Group names.

  • Fixed issue with editing Location names.

  • Fixed issue with Alliance Quantum Gold Tumbler run time option not saving.

  • Fixed issue with incorrect labels on Alliance Quantum Gold config screen.

  • Fixed issue where firmware updates to equipment would download loop at 100%.

  • Fixed issue with popup dialog boxes not clearing on loyalty website.

  • Fixed issue with new, blank cards displaying "Invalid Card" when swiped on Add Value Kiosk.

Improvements

  • TEMP accounts created from Touch Kiosk now set the account name to the error description with date/time and the address set to the kiosk machine number and location name.

  • Changed loyalty site expiration date fields from date pickers to simple text fields

  • Changed machine status display when satellite is offline

  • When selecting the Credit Card Settlement Report, individual locations are hidden and a single "All Locations" entry is shown instead.

  • Location Groups with no locations are now marked in the Pricing & Features screen drop-down.

  • Loyalty Account list now shows card number.

  • Various bug fixes and impreovements.

Release 10 SP1 - July 20 2015

Fixes

  • Fixed issue where admin site would not allow multiple consecutive purchases for a Loyalty Account.

  • Fixed issue where machines with labels would no longer show the machine number on certain screens.

  • Fixed issue where "Show Only Offline Devices" on System Maintenance screen did not work.

  • Fixed issue where Credit Card Transaction report was not sorted by date/time.

  • Fixed issue where Loyalty Accounts report showed unrelated Loyalty Groups.

  • Fixed issue where Locations and Location Groups were not sorting by name by default.

  • Fixed issue with Locations/Location Groups screens loading slow.

  • Fixed issue with incorrect data in Sales Detail report when emailed.

  • Fixed issue where System Maintenance screen does not default to correct time zone when only 1 Location exists.

Improvements

  • Improved display of Pricing Summary report.

Release 9 - July 22 2014

New Features

  • New mobile themes for Android and IOS devices for loyalty users

  • New option allows credit card to add value at card reader, but prevents credit card direct starts at the card reader

  • New option on System Maintenance screen allows user to view only offline devices across all locations

  • New option on Loyalty Accounts screen, where user can define which location they at when adding money to a loyalty users account.

  • New authentication step added to mobile app, requiring new users to validate email by entering verification code

Improvements

  • Improved error messaging when setting up new equipment

  • New Single-Vend card reader option allows countdown timer to not show on card reader display, instead reader will display 'Machine in Use'

  • Extended loyalty menu timeout on card readers, helpful on machine that require many coins, menu will not timeout while coins are inserted

  • 'Start Machine' option on employee menu of card reader has been moved to root menu for easier access

  • Improved search performance

  • Card reader firmware column added to Equipment Type page

  • Added, email confirmation will be sent when loyalty user changes email, user will have to acknowledge message in order for email change to be accepted

  • Confirm Password field added to mobile loyalty 'Change Password' screen

  • Card count column added to Loyalty Accounts page, shows the number of associated cards with selected account

  • Improvements to Maytag Gen1 card reader firmware

  • Improvements to Alliance card reader firmware

  • Improvements to Continental card reader firmware

  • Improvements to the 'Loyalty Accounts' report

  • Improvements to the 'Loyalty Cash' report, now includes kiosk entries

  • Improved satellite connectivity logic

Fixes

  • Fixed formatting issue on admin site for LG equipment

  • Fixed issue with rapid purchases with same credit card

  • Fixed issue where notification email sent when satellite is offline for more than 2 weeks

  • Fixed issue where employee cards would earn free dry credit, credit no longer awarded to employee accounts

  • Fixed issue where refunded options where not recorded properly

  • Fixed issue where daylight savings time was not automatically broadcast to satellites

  • Fixed issue on Touch Kiosk where after reboot kiosk application would not start properly

  • Fixed issue where add value activity would not display on mobile desktop site

  • Fixed issue with LG equipment where coins were still referenced even if coins are not accepted

Release 8 - February 26 2014

Fixes

  • Fixed incorrect search results when searching for 'Card Only' users on Users page

  • Fixed location listing view on Reports page for accounts with more than 4 locations

  • Fixed issue with Alliance Quantum Gold tumblers where cycle time could not be set to 0 seconds

  • Fixed issue where some loyalty users would not earn free dry credits when paying with coin

  • Fixed issue on some Maytag equipment were incorrect number of free dry credits were awarded

  • Fixed issue with diagnostic card not working

  • Fixed issue with MultiVend analysis report not filtering by location correctly

  • Fixed issue on card reader where incorrect display message would appear if system was offline

New Features

  • Added Multivend support for LG washers and dryers

  • Added Multivend support for Galaxy 600 Tumblers

  • Added Multivend support for LaundryLux Crossover washers

  • Added support for new FasCard Touch Kiosk

Improvements

  • Credit Card Transaction report now shows 'Web Purchases' from mobile devices

  • Loyalty accounts created by 'Cards' function can now be edited by admin site users

  • Coin Totals Reports renamed to Coin / Cash Totals Report, now support Kiosk transactions

  • Updated Loyalty Totals Report to support Kiosk transactions

  • Satellite Status History page updated...

    • Refresh button added

    • Defaults to the locations time zone

    • Date/Time changed to Start Time

    • Column added for Elapsed Time, VPN Address, Public Address, Satware Ver

  • Improved readability of tables

  • Improved error message when user tries to log in without setting password

  • Renamed 'Retail' tab to 'Loyalty'

  • Machine Status History page updated...

    • Refresh button added

    • Date / Time renamed to Start Time

    • Elapsed Time, Sate Name, Firmwre version columns added

  • Improved error message if incorrect email was entered in reset password form

  • Added option for Compass and CompassPro machine to enable or disable  'Auto Start' eliminating start button press, requires C-5359 harness

  • Improved offline card reader history reporting logic

  • Removed auto complete from password reset forms

  • Improved Loyalty Activity page, now shows more detail and organized in easier to read format

Release 7 - October 29th 2013

Fixes

  • Fixed issues with discounts on Maytag MLV machines

  • Fixed issue where password reset emails could not be delivered to certain email providers

  • Fixed issues with password reset link when sent to Hotmail email addresses

  • Fixed issue on loyalty site where Free Dry button would appear even when Free Dry was not being used

  • Fixed issue where certain credit card transactions would show as $0.00 on on Credit Card Transactions report

  • Fixed issue when the Loyalty Cash report was emailed it contained different data than shown on the website

  • Fixed issue where could not enter a colon ":" character in time fields from an iOS device

  • Fixed issue where the Retail Activity screen was using the wrong time zone

  • Miscellaneous bug fixes

Improvements

  • Improved mobile loyalty site performance on Android devices

  • Added ability to add pre-assigned cards when using Manage Cards on the loyalty site

  • Added ability to add blank/unassigned cards when adding creating a new loyalty account

  • Added more details to Coin Totals report

  • Improved performance of the Sales Report

  • Added link to unique loyalty site url on the Retail tab

  • Added field to set the maximum amount an attendant card can add to a loyalty account under Retail > Loyalty Settings

  • Added City field to loyalty registration pages

  • Added a "User Manager" privilege to grant ability for non-Account Admin users to manage other users

  • Accounts with only one configured location no longer need to select the location when generating reports

  • Miscellaneous back end enhancements

  • Added ability for loyalty user to change their email address on the Account Info screen

New Features

  • Added new screen to configure the options available on a machine

  • Added Bonus Usage report

Release 6 - June 4th 2013

Fixes

  • Fixed issue where occasionally where credit cards would be pre-authorized multiple times even if amount had not been reached

  • Fixed issue where mobile users log in credentials would not persist between sessions

  • Fixed issue where the 'Register' option would not appear for desktop users of the loyalty site

  • Fixed issue where card reader history would not load on occasion

  • Fixed issue with some Android users where drop down menus would not display properly

  • Fixed issue where incorrect number of coins and starts would be reported while card reader was offline

  • Fixed issue where admin site would not accept capital letters in email address fields

  • Fixed column alignment issue with retail account activity email

  • Fixed issue where satellite history does not display correct display time

Improvements

  • Allow multiple card readers to download initial boot-loader program simultaneously when first powered up

  • Added ability for Satellite to save and restore location configuration for offline use in the event of power loss

  • Added icon to card reader display that indicates when satellite has lost its internet connection

  • Added new Emergency Start Card "Super Card" that allows card reader to be started if connection to satellite or internet has been broken

  • Mobile site now optimized for iPhone5 screen size

  • Add Value packages now display as buttons that can be selected

  • Added CVC help link to mobile site - Add Value page

  • Improved the readability of the activity detail listing on the mobile site

  • Now when creating new users from the Users Tab, passwords are not set by administrator, rather email is sent to user with link where they can set password

  • Time of day scheduling now supports schedules that span over a weekend and are not Sunday - Saturday specific

New Features

  • Added new Cards page allowing loyalty accounts/cards to be created in bulk for easier distribution

  • Added News Feed to My Settings page to allow users to see latest news from CCI

  • Added new FasCard Admin Site - Export Data feature Reports tab to allow users to extract raw data from select database tables

  • Added Expenditures field to the Loyalty users report

  • Added Machine Labels allowing the user to set a different label than the card reader address to the machine

  • Added the ability for users who have been issued a pre-assigned card the ability to register a loyalty account and associate the pre-assigned card

  • Added Beta of Desktop Loyalty Site

  • If no location phone number is provided mobile site will not show 'Call' option

Release 5 - March 28th 2013

Fixes

  • Fixed issue with admin site not rendering menus correctly in Chrome

  • Fixed issue with alerts being sent but not configured

  • Fixed issue with MDC Tumblers and Free Dry (Firmware 1.03.42)

  • Fixed issue with Retail site not allowing certain valid characters to be used in email field

  • Fixed issue with Report time zone drop down menu not adjusting report data properly

  • Fixed issue with incorrect loyalty menu appearing on Alliance Centurion products (Firmware 8.03.42)

  • Fixed issue related to Loyalty feature not working properly on Maytag machines

  • Renamed "Pricing Features" to "Pricing & Features"

  • Updated Open Credit Card Report so that if credit card is declined 'Amount Spent' field is left blank

  • Updated transaction description of a Free Dry start from 'Started Machine' to 'Free Start'

Improvements

  • Added table pagination to pages with many records making it easier to navigate through records.

Release 4 - March 21st 2013

Fixes

  • Fixed Card Reader History Detail will not load if there are too many records

  • Fixed admin site rendering issues with IE10

  • Fixed Some error messages were wrong color

  • Fixed Satellite status history table too large to display

  • Corrected several reports to treat start/end dates as UTC times instead of local times at the location

  • Fixed Location groups contact drop down showing retail users - now only show admin users

  • Fixed Locations becoming lost when changing reports

  • Fixed Sorting locations on Machines page causes locations to be hidden

  • Fixed Sorting on Cost column for Retail Account Activity causes error

  • Fixed issue with duplicate charges error when user swipes credit card

New Features

  • Added Alerts feature to configure email notifications and view active notifications

  • Added Satellite Offline notification - Allows user to be emailed if satellite becomes offline

  • Added Coin Box Full notification - Allows user to be emailed if coin box exceeds 90% capacity

  • Added Collection notification - Allows user to be emailed when card readers collection process is performed

  • Added new Free Dry feature allowing loyalty users to earn free dry based on machine usage

  • Added new account discount feature allows desired loyalty users to receive discounts

  • Added new Retail Groups feature - Allows retail users to be associated with a group and earn group discounts

  • Added option for loyalty user to receive email when cycle completes

  • Added Highlight to the first 5 records of the bonus program to identify which will display on card reader

  • Change < > = symbols on Loyalty users report to "is greater than" "is less than" "is equal to"

  • Added 'View Activity' to retail accounts page to view retail account activity

  • Modified Locations page to add Amenities - Amenities display on mobile site

  • Added feature to allow loyalty points to be scheduled

  • Added option to email reports

  • Added feature to control which machines allow discount

  • Added new Loyalty Totals Report

  • Added Start option to mobile site - Retail users can now start a machine without a loyalty card

  • Added Locations option to mobile website...

    • Users can view the location address

    • Users can call location directly from mobile phone

    • Users can see available machines or available time

    • Users can see list of amenities store offers, configured from location groups page

    • Users can send feedback to appropriate users within organization

  • Added new desktop/tablet version of loyalty site

  • Added new 'Alternate Payment' setting on card readers allows reader to work more seamlessly with other card systems

Release 3 - January 15th 2013

Fixes

  • Fixed credit card filter not displaying cards on Credit Card Transactions Report

  • Fixed Maytag Neptune Washer 30+ Details Prewash field not saving value

  • Fixed user can change their email address to same email as another user

  • Fixed multiple bugs on the Satellite history detail page

  • Fixed multiple bugs on the Machine history detail page

  • Fixed Loyalty Settings page missing help link

  • Fixed Employee Activity Report - User Filter not working

  • Fixed Machine Setup / System Maintenance to switch positions on the Users screen

  • Fixed Loyalty Users report issues

New Features

Improvements

Release 2 - November 6th 2012

Fixes

  • No error shown when saving equipment with blank name.

  • Display bug on Pricing Features page when adding new price schedule

  • With new tab layout, occasionally lose search ability when changing number of records shown.

  • Fixed marking user as disabled, displays user as 'Inactive' in table view

New Features

Improvements

  • Change tab menu to new layered tab style

  • Add multi-pulse options for SingleVend firmware

  • Do not auto-select first item in table on pages.

  • Disable Form Auto-Complete for all forms except Sign In

  • Add visual indication for required fields

  • Append "Account:" text to account number section in header.

  • If Customer Admin, show all location groups as checked.

  • Include the Firmware number along with version on the System Maintenance screen

  • New help Links to point to Confluence documentation.

  • Visually separate card reader vs website user privileges

  • Prevent browsers from prompting to save password on pages other than Sign In

  • Disable IE9 Compatibility Mode Button

  • Add ability to designate user as Card Only

  • Credit Card Settlement Report Improvements

  • Employee Activity Report Improvements

  • Remove ID column in location list on Reports tab.

  • Change welcome header to show full name instead of username.

  • Adjust requirements for new users form

  • Add sorting to location list on reports tab

  • Allow duplicate satellite names if different locations.

  • Change account password requirements

  • Rename 'Maytag Neptune Washer 30+' control type to 'Maytag HE/MFR PD'

  • Add Filter for Credit Card Number to Credit Card Transactions Report

  • Display status for Machine not configured, and Pricing not configured to System Maintenance screen.

  • Distinguish between attendant sales and loyalty sales on the sales report