FasCard Documentation Site Map

This page is the main documentation page for FasCard.  The below pages contain helpful information regarding troubleshooting the FasCard System, physical installation, and many other topics.

• FasCard System Installation
  • Fascard Touch Kiosk Installation
    • C-5610R1 Touch Kiosk Specifications
    • FasCard Touch Kiosk Grounding Kit Installation Guide
    • C-5610 TK1 to TK2 Motherboard Conversion
  • FasCard Admin Site Configuration Procedure
  • FasCard Satellite Access Point (SAP)
    • FasCard Cellular Modem Router (CMR) Network Installation
    • FasCard Satellite (SAT) Installation
    • FasCard Satellite Mounting Guide
      • C-5704 Magnetic Satellite Mounting Strap - Drop Ceiling Installation Guide
    • Replacing an existing satellite
  • FasCard Kit Installations - Machine Configurations & Related Documents
    • Configuring SingleVend Mode
      • Determining Pulse Length and Interval
    • Enable Card Mode on Wascomat Crossover
    • Enabling serial communication on Continental washers
    • Maytag Configuration - FasCard
    • Alliance A-Micro Serial Upgrade Guide
    • Alliance ACA Configuration
      • C-6204 ACA Power Harness Installation Guide
    • LG Giant-C Washer Programming
  • FasCard Add-Value Kiosk Installation
    • C-5810R1 Add Value Kiosk Specifications
    • F1 to F2/F3 Reader Conversion Installation Guide - Add-Value Kiosk
  • FasCard F1-to-F3 Reader Upgrade Installation
  • FasCard F2-to-F3 Reader Upgrade Installation
• FasCard Documentation Site Map
• Terminology
• FasCard Cellular Service Plan and Hardware Information
• FasCard Terms of Service
  • FasCard Acceptable Use Policy
• FasCard User's Guide
  • FasCard Administration Site
    • FasCard Admin Site - Login
    • FasCard Admin Site - Settings
    • FasCard Admin Site - Location Groups
    • FasCard Admin Site - Location Setup
    • FasCard Admin Site - User Accounts
      • Creating a POS User
    • FasCard Admin Site - Equipment Setup
      • Alliance Multi Level Vend Functionality
        • Alliance MDC II / Quantum Gold / Quantum Gold Pro Small Dryers
        • Alliance Galaxy 600 Pro / Quantum Gold / Quantum Gold Pro Top Load Washers
        • Alliance Galaxy 600 / Galaxy 600 Pro Washer-Extractors
        • Alliance MDC II / Quantum Gold Front Load Washers
      • Laundrylux Compass Pro Washer - Equipment Configuration
        • Laundrylux Compass Pro Washer - Sanitize Cycle Support
      • Multi Level Vend Functionality
        • Alliance MDC Controlled 'Horizon' Front Load Washers
        • Alliance MDC Controlled Small Dryers
        • Alliance MDC Controlled Top Load Washers
        • Alliance MDC Controlled Tumblers
        • Alliance Quantum Gold Tumblers
        • Alliance Quantum Gold Washer-Extractors
        • Alliance Quantum Silver Washer-Extractors
        • Compass Controlled Washer-Extractors
        • Continental E-M Series Washer-Extractors
        • MDB Level 1 Vending Machines
    • FasCard Admin Site - Machine Setup
    • FasCard Admin Site - Pricing & Features Schedule
    • FasCard Admin Site - System Maintenance
      • FasCard Admin Site - Configure Alerts
      • FasCard Admin Site - Active Alerts
    • FasCard Admin Site - Reports
      • FasCard Admin Site - Export Data
        • FasCard Admin Site - Export Data Transact.csv Details
        • FasCard Admin Site - Export Data TransactDetail.csv Details
    • FasCard Admin Site - Loyalty Accounts
      • FasCard Admin Site - Loyalty Account Activity
    • FasCard Admin Site - Loyalty Groups
    • FasCard Admin Site - Cards
    • FasCard Admin Site - Coupons
    • FasCard Admin Site - Loyalty Settings
    • FasCard Admin Site - Scheduled Tasks
    • FasCard Admin Site - Work Schedule
    • FasCard Admin Site - Marketing
    • FasCard Admin Site - Dashboard
    • FasCard Admin Site - Server Management
      • Test and Trust Authorization Mode
    • FasCard Admin Site - Satellite Configuration
      • FasCard Admin Site - FasCard Access Point (FCAP) Configuration
    • FasCard Admin Site - Billing Portal
  • FasCard System - Employee Time Management
  • FasCard Loyalty Site & Mobile App
    • FasCard Loyalty App Best Practices
    • FasCard Loyalty Site & Mobile App - Log In
      • FasCard Loyalty Site - Welcome Page
    • FasCard Loyalty Site - My Locations
    • FasCard Loyalty Site - Location Details
    • FasCard Loyalty Site - Quick Start
    • FasCard Loyalty Site - Settings
    • FasCard Loyalty Site - Activity
    • FasCard Loyalty Site - Rewards
    • FasCard Loyalty App - Employee Features
    • FasCard Loyalty Site - Dashboard
    • FasCard Loyalty Site - Machines
    • FasCard Loyalty Site - Coupons
    • FasCard Loyalty Site - Reporting Issues or Feedback
    • FasCard Loyalty Site - Add Value
    • FasCard Loyalty Site - Active Machines
  • FasCard Wireless Readers Overview
    • F1: FasCard Wireless Reader
      • FasCard F1 Reader Field Replaceable Components
        • F1: FasCard Reader Read Head Replacement Guide
        • F1: FasCard Reader Touch Pad Replacement Guide
        • F1: FasCard Reader WiFi Board Replacement Guide
    • F2: FasCard Touchscreen Reader
      • F2: FasCard Reader with Stack Add-On Configuration
      • F2: FasCard Reader Parts Manual
      • FasCard F2 Reader Field Replaceable Components Guide
    • F3: FasCard Reader
      • Converting F2 Stack Add-on Kit to F3 Stack Add-on Kit
      • FasCard F3 Reader Field Replaceable Component Guide
    • FRF: FLEX RF Reader
    • FasCard/FLEX Reader Operation
    • FasCard Reader Maintenance and Diagnostic Functions
    • Adding Value to a Loyalty Card Using a FasCard Reader on a Machine
• FasCard Kiosks Overview
  • Fascard Touch Kiosk User Guide
  • FasCard Add Value Kiosk User Guide
  • FasCard Touch Kiosk Components
    • Installing the C-5651 MT166-C Card Dispenser
  • Touch Kiosk Equipment Configuration
    • How To: Adjust Loyalty Card Acceptance (With EMV Bezel)
    • How To: Require User Registration Before Purchasing a Loyalty Card at a Touch Kiosk
  • Touch Kiosk Operation and Maintenance
  • Add Value Kiosk Components
  • Add Value Kiosk Equipment Configuration
  • Add Value Kiosk Operation and Maintenance
• Merchant Documentation, Reference, and Records
  • Merchant Processor VAR Worksheet Information
  • FasCard Credit Transaction Processing
    • Credit Card Captures and Transaction Cut-Off Time
• FasCard Support
  • FasCard System Updates
    • FasCard System Update History
  • CCI FasCard API Overview
    • Transaction Types & SubTypes
  • FasCard Frequently Asked Questions (FAQ)
    • Frequently Asked Questions About EMV and Merchant Liability
    • FasCard Account/Billing/Reporting Frequently Asked Questions
  • The Network Infrastructure of The FasCard System
  • C-5520E F3 Card Reader Dimensions
• How to Determine if a Machine Needs Front or Top (High) Mount F2 Readers
• Preventive Maintenance and Troubleshooting
  • System Maintenance Guides
    • Preventive Maintenance Schedule
    • Preventive Maintenance by Part
      • FasCard Touch Kiosk Preventive Maintenance
      • FasCard Add-Value Kiosk Preventive Maintenance
  • Satellite Access Point (SAP) Troubleshooting Guide
  • Troubleshooting a FasCard Kiosk Dispenser (C-5650R1)
  • FasCard Kiosk Dispenser Replacement
  • How to Replace the Touchscreen Monitor in a FasCard Touch Kiosk
• FasCard Private Label App Requirements - Store Owner
• How-to articles
• How to inspect FasCard Touch Kiosk Card Dispenser
• FasCard System Training December 2021
• FasCard System Training February 2022
• What to expect when your FasCard location is offline