FasCard Admin Site Configuration Procedure
- Steve Marcionetti
- Adam Arafat
- Former user (Deleted)
Setup process
The following steps are laid out in CCI's recommended order to assist the user configuring the FasCard account to complete it in a timely and orderly fashion.
Step 1 – Logging inWhen the FasCard account is first opened, user credentials for the system operator will be provided by Card Concepts Inc. Please be sure to check the "Spam/Junk" folders of your email inbox for the email message. You must set a password before attempting to log into the Admin site. The email will contain a link to complete this step. To learn more about setting up your Admin site account, please visit the FasCard Administration Site page. |  |
Step 2 – Adding locations and location groupsA minimum of one location will need to be manually setup on the Admin site. Any additional locations will need to be added by CCI or by the system operator. To learn more about locations and how-to set them up, please visit the FasCard Admin Site - Location Setup guide. Location GroupsOperators with multiple locations that wish to manage pricing for entire groups of locations at one time may want to configure Location Groups. More detailed information is available on the FasCard Admin Site - Location Groups page. |  |
Step 3 – Adding Satellites to locationsIn order for the FasCard readers and kiosks to work, they must be connected to a Satellite Access Point (SAP). The SAP serves as the gateway between the local FasCard hardware (i.e. readers & kiosks) and FasCard server (i.e. Admin site). Each active location must have at least one operational SAP assigned to it in order for this communication process to work. Internet Service Provider (ISP) requirementsIf your location is receiving internet from an ISP (e.g. Comcast, Spectrum, Optimum, etc...), they must use DHCP addressing on the modem/router. Static IP addressing will not work on the SAPs. More information on SAP configuration and Admin site setup is available on the FasCard Admin Site - Satellite Configuration page. |  |
Step 4 – Adding user accountsThe system operator will be able to add admin users, managers, and attendants. Any user who is given "Website Privileges" and has a suitable email address assigned to their account will receive access to the Admin site. To know how-to add users and modify their card or website privileges, please visit the FasCard Admin Site - User Accounts page. |  |
Step 5 – Adding equipment typesCorrect configuration of all equipment is required for proper reader to machine operation. Information regarding equipment setup is available on the FasCard Admin Site - Equipment Setup page. If you are unsure of which equipment type to use for specific machines, feel free to call CCI Technical Support at 630-930-5115, option 2. Please have the following ready before your call:
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Step 7 – Configuring the price schedule and featuresOnce all equipment types have been configured, you can then move onto assigning all available prices and features for the associated equipment types. Equipment type noticePlease double-check with CCI Technical Support staff that the equipment type you chose is correct for the equipment's model. Information regarding pricing and features is available on the FasCard Admin Site - Pricing & Features Schedule page. |  |
Step 6 – Adding machines to locationsOnce all equipment types have been configured and pricing has been assigned, all that remains is adding individual machines their designated location. This is done by selecting the pre-created equipment type from earlier and assigning a specific machine number(s) to that equipment type. More information regarding machine setup is available on the FasCard Admin Site - Machine Setup page. CCI Technical Support recommends numbering physical machines according to the associated FasCard reader address. |  |