Technicians

Technician's Cards look like customer LaundryCard™, but they also show you which machines are out of service and why. Once you have repaired a machine, you tell the system that the machine is again ready for use. The manager can also put value on your card so that you can use it to start machines.  Card readers are the devices that read your LaundryCard™. The card reader acts as an electronic coin drop, designed with a pulse relay that simulates the native pulse from a coin drop. Card readers are installed on equipment throughout the store. (You may also see card readers on doors.) The card readers have a display that tells you your account balance and the price of the specific machine. The display also acts as a timer to let you know how much time is left on a machine before it is available again.

Getting a New Technicians Card

Issuing a Technician's card is done by the store manager, who may also either add value to your card directly or reimburse you for money you add to your card. (Note: an attendant typically disables a card reader when the machine breaks, and then the Technician is called in.)

Overview of Customer Functions