Release Notes

v9.2.4 (October 31, 2024)

• Official support added for Wireless LaundryCard.

  • SingleVend equipment types were renamed to indicate whether for use with wired or wireless LaundryCard readers.

• Fixes issue in failing over to backup where the new Primary X-Changer does not immediately become Primary, resulting in delays and errors in screen operations and reading loyalty cards.

• Improvements to card reader firmware management, including:

  • Set default firmware versions.

  • Limiting included firmware files in installer to only default versions.

  • Synchronizing firmware lists and files with the LaundryCard Data Center.

  • Management of missing required reader firmware files.

• Improvements to all Totals based reports to better simplify the number of versions available for users to select from.

• Implemented more uniform table formatting for wireless reader/line statuses on the Store Status page.

• Operational improvements for the C-1009-LC VP3300 EMV Credit Card bezel for X-Changers.

• Additional bug fixes and improvements.

v9.2.3 (July 11, 2024)

• Fixes issue where a Javascript error would occur in the LaundryCard UI after attempting to use the ‘Restart X-Changer’ function if only one X-Changer was configured for a location.

• Fixes issue where machine statuses did not synchronize with official data in the database after a failover.

• Fixes issue with synchronizing certain Multi-Vend Top-Off transactions with the Backup database.

• Various fixes and improvements to support for new model LaundryCard Router Firewalls (LCRFs), LaundryCard Access Points (LCAPs) and Wireless LaundryCard (L2) readers on latest core wireless firmware.

• Updated grammar in card permissions screen.

v9.2.2 (January 11, 2024)

• Fixes issue where previous loyalty card information would stay on screen after a credit card transaction even if the card was removed before the transaction was completed.

• Fixes issue where X-Changers could potentially lock up on the ‘Remove Card Quickly’ screen under a unique transaction sequence.

• Fixes issue where clicking the ‘Save’ link in Equipment Details pages would generate an error.

• Additional bug fixes and improvements, including screen transparency reversion.

v9.2.1 (December 18, 2023)

• Fixes issue where the “Credit/Debit Card ONLY” message shows when an X-Changer is unable to accept cash even if credit cards are not configured.

• Fixes issue where the screen can transition too quickly back to the homepage when attempting to complete a new card purchase with a credit card.

• Fixes issue where a configured registration bonus could be awarded on every registration save when all card registration fields are made optional.

• Fixes issue where the last 4 of a credit card number does not show in the Escrow page for stores using Ingenico credit card readers.

• Fixes issue where the X-Changer may remain paused on the ‘Remove Card’ page under unique conditions.

• Fixes issue where the ‘Edit' button was missing from the ‘Additional Machine Info’ screen.

• Fixes issue where the X-Changer camera can cause a memory leak under rare conditions.

• Support added for new model LaundryCard Access Points (LCAPs) for Wireless LaundryCard (L2) readers on core 100 and newer firmware.

  • L2 status reporting functions on new LCAPs require core 102 or newer firmware.

  • With the Wireless LaundryCard initial launch, the maximum number of allowed wireless card readers have been increased.

• Improved formatting of Card Reader/Line Status display formatting on the Store Status page.

• Improvements to the swipe sequence for Electronic Benefits Transfer (EBT) cards.

• Status and logging improvements.

• Additional bug fixes and improvements.

v9.2.0 (June 6, 2023)

• Fixes issue where LaundryCard processes do not work correctly with LCRFs using a non 6-byte hexadecimal serial number.

• Fixes issue where the barcode on the last card in a card dispenser fails to read.

• Support for new reader firmware versioning scheme (e.g. core 100 and newer firmware).

• Added ability to choose which registration fields are required or optional when registering a loyalty card.

• Coupons now automatically apply on dispense if an added coupon specifically applies to newly dispensed cards.

• Credit Card Transactions report now includes a summary table and filter dropdowns for transaction method and card type.

• Improvements to tracking credit card types and methods used in a credit card transaction.

• Improvements to Store Status including extended card reader table details and error reporting.

• Improvements to Equipment Details pages to support current and future firmware and reader implementations.

• Improvements to Tsentry status reporting and logging for every devices and applicable process.

• Additional bug fixes and improvements.

v9.1.10 (October 11, 2022)

• Improvement to the user interface involving a direct link between machine numbers and equipment type details for management and authorized personnel.

• Fixes issue where Authorize.Net transactions were not properly reporting in the Credit Card Transactions report.

• Fixes compatibility issue involving Laundrylux Compass (Gen6) Washer support.

• Additional bug fixes and improvements.

v9.1.9 (September 13, 2022)

• Official support added for Electronic Benefits Transfer (EBT) cards (more information can be found here: Accepting EBT in Your LaundryCard Store - Requirements & Pricing).

• Improvements to Electronic Benefits Transfer (EBT) acceptance protocols, page functions, and usage reporting.

• Improvements and fixes to database synchronization in conjunction with X-Changer scheduled tasks and cleanup.

• Improved reporting of reused and pre-valued cards and the methods of payment / issuance used.

• Improvements to the Configure Hardware tool hardware recognition, setup, and logging.

• Support for Zuljana Touchscreen Monitors for LaundryCard V2 cabinets.

• Improved support for Electrolux Clarus Vibe Washers.

• Added ability to allow or restrict other employee users from being able to view/edit other employee users' LaundryCards.

  • Note: Any manager-tier card prior to v9.1.9 install will continue to retain this access feature. All other employee tiers will have this feature disabled by default until permissibly enabled.

• Fixes issue where the incorrect amount was taken from card bonus for adjustment transactions (top-offs, cycle changes) when the original start used balance.

• Fixes issue when Credit Card transactions using the Classic User Interface resulted in a script error; not allowing credit cards to process.

• Fixes issue where employees are still required to clock in to start a machine even if their individual card does not require clock-in/out.

• Fixes to calculated totals in individual customer card details to align with customer's reported balance.

• Fixes issue where cash bonus checkboxes for the $1.00 tier were not visible.

• Fixes issue where Technician cards are unable to view Equipment Status.

• Additional bug fixes and improvements.

v9.1.8 (May 16, 2022)

• Official support added for various Advanced LaundryCard Live (ALCL) features (available with an Advanced LaundryCard Live (ALCL) Subscription).

• Improved reporting, error detection, and notification between in-store X-Changers and the LaundryCard Live servers.

• Fixes a number of calculated balances and totals in a number of reports to align with ALCL reports.

• Fixes issue with advertising logic regarding set start and end dates and permanent ad fixtures.

• Fixes issue where non-customer cards were recoverable from the card recovery screen.

• Added ability to disable allowing bonuses with cash purchases while credit cards are enabled.

• Support added for the refreshed model ELP X-Changer cameras.

• Additional bug fixes and improvements.

v9.1.7 (February 28, 2022)

• Fixes authorization issue involving the C-1009-LC EMV Credit Card Bezel and Worldnet.

• Fixes issue where coupon bonuses were rewarded twice on rare occasions.

• Fixes issue where Point-of-Sale services could still recognize Loyalty cards after transferring to another store.

• Ability to Enable Bonus use with Point-of-Sale services added.

• Support for timed advertising screens based on set start/stop dates added (Requires Technical Support setup).

• Initial support added for Electronic Benefits Transfer (EBT) card acceptance protocols.

• Improvements to credit card swipes with magstripe-only Credit/Debit/EBT cards when using Worldnet.

• Credit Card Reader models are now visible on the Store Status page.

• Report retrieval improvements.

• Additional bug fixes and improvements.

v9.1.6 (January 7, 2022)

• Fixes compatibility issue involving the C-1009-LC EMV Credit Card Bezel, Worldnet, and the TSYS Merchant Processor.

v9.1.5 (November 18, 2021)

• Fixes rare issue where a loyalty card can reach a negative balance with a pre-V9 bonus setting manually enabled.

• Official support added for Dexter C-Series Washer Extractors using Dexter Machine Firmware 2.2/5.0 Protocol.

• Updated graphics and audio for the C-1009 EMV Credit Card Bezel when installed and configured on an X-Changer.

• Backend software updates for the C-1008 Ingenico EMV Credit Card Reader.

• Bill Acceptor model name now present on the Store Status screen.

• All communication (COM) ports now display in Store Status.

• Updates to the processes of configuring hardware.

• Additional bug fixes and improvements.

v9.1.4 (September 30, 2021)

• Fixes CSV report issues involving commas and line spacing.

• Fixes uncommon issue involving reporting 0 errors for card dispense attempts.

• Customer photos will now enlarge in card details when clicked/tapped. (Requires K-1407 v9 Camera Mounting Kit)

• Collections performed using a collector card with an email address saved will also email the collection receipt.

• Collection tickets can now be emailed to a select number of email addresses of the user's choosing.

• Support added for the C-1009 VP3300 EMV Bezel for use on V2 Cabinets with MEI Bill Note Acceptors (BNAs).

• Support added for Worldnet credit card processor.

• Support added for Pyramid Bill Note Acceptors (BNAs).

• Individualized support added for Continental Profit Plus Delicate Washers.

• Individualized support added for Continental Profit Plus Extra Spin Washers.

• Application closing and restart improvements.

• Additional bug fixes and improvements.

v9.1.3 (June 11, 2021)

• Fixes issue with API that caused a transaction error when charging a laundry card.

• Fixes reporting of credit card surcharges.

• Fixes issue where the cash amount reported in escrow was incorrect.

• Adds support for newer Continental machines for the new Sanitize upgrade.

• Additional bug fixes and improvements.

v9.1.2 (April 28, 2021)

• Fixes issue with individual reports remaining visible (but not accessible) when the permission to view a specific report is unchecked.

  • Any unchecked reports in Card Permissions will now no longer populate in the 'Reports' menu.

• Fixes issue where Daily Credit Card limit was still being honored despite service type being Datacap.

• Adds ability to allow customers to still use credit cards when the bill acceptor is not functional.

• (Alongside LaundryCard Live's April 2021 release) adds compatibility with LaundryCard Live's new feature of allowing custom permissions to be set for an individual Live user.

• Adds Datacap software direct integration.

• Improvements to C:\ drive space management.

• Additional bug fixes and improvements.

v9.1.1 (November 17, 2020)

• Fixes issue with API that caused a 500 error when charging a laundry card.

• Fixes issue with multi-store license update failing during store group synchronization in LaundryCard Live.

• Additional bug fixes and improvements.

v9.1.0 (October 16, 2020)

• Adds ability to charge a service fee for credit card transactions.

• Adds ability to override the timeout on the customer registration screen.

• Fixes issue where the Bonus Redemption Rate is set to 0% when saving on the General Info screen.

• Fixes issue where custom card artwork is not displayed on the customer account info screen.

• Additional bug fixes and improvements.

v9.0.9 (May 27, 2020)

• Fixed issue where Coupon Programs could be created without an end date and then were no longer editable.

• Fixed issue with default configuration for Alliance ACA H7S TLW A1 and FLW A1 equipment that would cause cycle to stop shortly after it started.

• Added support for Alliance ACA H7S Washer Extractor - Galaxy 500 (A20).

• Added monitoring for low disk space.

• Added monitoring for database disk backup failures.

• Added additional configuration settings for Wascomat/Electrolux Compass Pro washers.

• Additional bug fixes and improvements.

v9.0.8 (March 26, 2020)

• Fixed issue with credit card amount not clearing when pressing the Clear button while using the Classic interface.

• Fixed issue with images for accepted credit card types not appearing when using Ingenico credit card device.

• Fixed issue with Alliance ACA H7S Top-Load Washer MDC II (A1) configuration

• Fixed issue where snapshot reports generated on Feb 28th of a leap year do not show in Monthly report.

• Fixed issue where occasionally the X-Changer is stuck on "Follow instructions on card reader" when using Ingenico credit card device.

• Adds scroll buttons to Reports Menu drop-down when viewed remotely.

• Adds support for LG Titan Pro Washers.

• Adds support for Alliance ACA H7S Washer Extractor Quantum+ (A44).

• Additional bug fixes and improvements.

v9.0.7 (January 20, 2020)

• Fixed issue when performing collections using card numbers starting with 0.

• Fixed issue with detecting the barcode scanner model on the Store Status screen.

• Fixed issue when clicking "Done" on the main management screen during a remote session via VPN or LaundryCard Live.

• Additional bug fixes.

v9.0.6 (January 7, 2020)

• Internal release.

v9.0.5 (December 13, 2019)

• On the Reports screen, the 3 most recently accessed reports are shown at the top of the list.

• If a credit card type (Amex, Visa, etc) is not accepted, a descriptive error is now shown to the user.

• Partial credit card authorizations now authorize only the amount available on the credit card.

• Fixed issue where generic cards starting with "999..." would not transfer at multi-store enabled locations.

• Fixed issue where free dries were clearing off cards when the "Free Dry Limit" feature was disabled.

• Additional bug fixes/improvements.

v9.0.4 (August 21, 2019)

• The style of the "Issues that Require" attention panel has been updated to be more noticeable.

• Added support for 3 and 4 X-Changer stores.

• Improved performance of the Totals History Report. Should now generate much faster.

• Fixed "ExportData.txt: Error copying files to backup" error.

• Fixed "SeaPort Monitoring.txt: Maximum Rescan Attempts Reached" error that would occasionally occur on systems using IDT credit card swipes.

• Disabled support for partial credit card payments. If a credit card does not have enough funds for the total charge amount, the transaction will be declined.

• Fixed issue where the "W2W Bonus Money" was not displayed in the details pane on the customer's account overview.

• Fixed issue where the reports menu dropdown would not scroll smoothly on iOS devices.

• Additional bug fixes/improvements.

v9.0.3 (June 13, 2019)

• Improved database synchronization time for large databases.

• Fixed issue with temperature values on Alliance Centurion dryer configuration screen.

• Fixed issue where reader indefinitely displays "Updating Machine Config" on a newly added Alliance Quantum Gold Small Dryer.

• Fixed issue where occasionally X-Changer gets stuck on "Processing" when using a credit card and the system is configured for Authorize.Net.

• Fixed issue where occasionally reader/machine price does not update after setting a new price.

• Additional bug fixes/improvements.

v9.0.2 (May 8, 2019)

• Added serial integration support for large chassis Alliance Midas Washer-Extractor and Tumbler-Dryer equipment.

• Fixed issue where management screen was accessible through LaundryCard Live if the manager card had a PIN set.

• Fixed issue where screen prompts indicated to insert and remove card even when the system was configured to require the card to remain in the reader.

• Fixed issue where occasionally the Store Status screen would display an error and not load.

• Fixed issue where occasionally the Equipment Details screen would display an error and not load.

• Fixed issue where Equipment Details screen would not save when accessed through LaundryCard Live.

• Fixed issue where custom screen message was not shown after customer added value via credit card and chose to print a receipt.

• Additional bug fixes and improvements.

v9.0.1 (April 8, 2019)

• First official release of LaundryCard Version 9.

• Added serial integration support for large chassis Alliance Midas Washer-Extractor and Tumbler-Dryer equipment.

• Additional bug fixes and improvements.