Customer Card Activity

OVERVIEW

Store Owners can see a customer's card activity through the Cards/Search function as well as an image (If the X-Changer camera is installed).  Follow the steps below to access a customer's Card activity.

ON THIS PAGE

Accessing a Customer's Card Activity

To Access a Customer's Card Activity, the user must have Cards and Search selected under Permission Settings.

  1. Insert your card.

  2. Select Cards.
     

  3. Select Search.

  4. Select Show Customer Cards.

  5. Enter any relevant information (e.g. Card Issued Between, or the last few digits of a card number) that may help narrow the search.

  6. Click Search.

  7. Once the card is displayed in the search results, click on the card number.

  8. Click on View Activity to see card activity.

  9. Each activity of the card will be outlined, from adding value from various card sources to any machine starts.

  10. Click on the + sign to see the picture that accompanies the activity.