Dell Support Process

Overview

This page is intended to provide the viewer with information on how to collect their Dell PC information so they can contact Dell Support for further assistance beyond CCI’s remote capabilities.

 

Required parts

Part ID	Description	Image
C-0600-XE2	Dell Optiplex XE2 Computer
C-0600-XE3	Dell XE3 Computer
C-0600-XE4	Dell XE4 Computer

Checking manufacturer warranty

1. Go to the Dell Support Page and enter the Service Tag or Express Service Code found on the back or side of your Dell computer.

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2. If the warranty has been confirmed, call Dell's Warranty Support line: (866) 461-3355 for further assistance with your present issue(s).

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Additional Dell resources

• Dell Pro Support: (866) 516-3115 (offers same-day service visits)

• Click here for Dell's Support chat assistance 

Additional documentation