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Touchscreen Monitor: Installation and Replacement

Touchscreen Monitor: Installation and Replacement

Owned by Bryan Copre
Last updated: Jul 12, 2024 by Adam Arafat
6 min read

Overview

This page is intended to guide the user through the replacement of a touchscreen monitor in a LaundryCard X-Changer cabinet.

WARNING

Disconnect any electrical device from power before performing any work on the device. It is recommended that the instructions contained herein be performed by individuals who are qualified to perform these tasks. Card Concepts Inc. takes no responsibility for the accuracy of this document or any damage that may occur to target equipment. 

A minimum of two (2) people is recommended for mounting/unmounting the touchscreen to the X-Changer cabinet.

Step-by-step guide

Step 1 – Unmounting the monitor

  1. Disconnect any connected cables (power, video, touchscreen input (USB)) from the monitor.

  2. Set the cables inside the cabinet so they can be used later.

  3. To begin unmounting the monitor, verify what cabinet version you are working with.

    1. In V1 cabinets remove the three kep nuts to the left and right of the touchscreen. Unfasten the kep nuts fully then pull the monitor assembly back toward you to remove it.

      1. Do not remove the four-center VESA screws.

    2. For V2 cabinets remove the four center VESA screws and push the monitor outward.

      1. Do not remove the kep nights to the left and right of the mounting bracket.

v1 Cabinet (Elo)

v2 Cabinet (Elo / Zuljana)

v1 Cabinet (Elo)

v2 Cabinet (Elo / Zuljana)

Step 2 – Installing the replacement touchscreen

Before mounting a touchscreen to a specific cabinet type, the touchscreen will need to be attached to its respective bezel.

IMPORTANT

V1 Cabinets are not compatible with the Zuljana touchscreen.

DO NOT USE A ZULJANA TOUCHSCREEN WITH V1 CABINETS.

It is strongly recommended to use properly listed ELO touchscreens. Failure to do so may result in a non-working touchscreen and will not be supported by CCI.

Installation components

Upon removing the existing monitor, attach the monitor edge gasket (C-1380) to the cabinet before installing the new monitor.

Step-by-step guide:

  1. Place the new touchscreen monitor face down on the monitor bezel.

    1. Elo touchscreens use bezel C-1053B.

  2. Attach the bezel mounting screws to the touchscreen. Ensure the bezel remains as flush as possible with the touchscreen without recessing back.

  3. Eight (8) screws will fasten into all eight (8) holes along the top, bottom, and sides of the monitor.

    • In some v1 cabinet instances, only the top and bottom four (4) holes would need to be fastened with bezel mounting screws.

  4. Place bracket (C-1056) across the back of the touchscreen monitor and attach supplied VESA mounting screws (C-1011) to the monitor.

  5. Attach the monitor edging (C-1380) to the cabinet before installing the new monitor.

  6. Attach the bracket-mounted unit to the bolts on the front door of the cabinet from behind the door and tighten down using the previously removed kep nuts.

  7. Re-attach the cables to the newly installed monitor.

    1. Connect and hand-tighten screws from the blue VGA video cable.

    2. Connect the USB cable.

    3. Connect the barrel-shaped power supply cable.

  8. Restart the computer.

Zuljana Touchscreens and Older LaundryCard

Zuljana touchscreens are only compatible with version 9 software.

DO NOT USE ZULJANA TOUCHSCREENS WITH V8 OR OLDER SOFTWARE.

Must either upgrade to LaundryCard v9 or utilize an Elo touchscreen.

Installation components

Elo Touchscreen for older
Elo touchscreens w/ integrated bezel (K-1504-TSA)

Zuljana Touchscreen for older
Elo touchscreens w/ integrated bezel (K-1504-TSB)

Zuljana Touchscreen for existing
flat Elo touchscreens (K-1504-TSC)

Elo Touchscreen for older
Elo touchscreens w/ integrated bezel (K-1504-TSA)

Zuljana Touchscreen for older
Elo touchscreens w/ integrated bezel (K-1504-TSB)

Zuljana Touchscreen for existing
flat Elo touchscreens (K-1504-TSC)

Step-by-step guide:

ELO Touchscreen

Zuljana Touchscreen

ELO Touchscreen

Zuljana Touchscreen

  1. Place the new touchscreen monitor face down on the monitor bezel. If the new monitor uses the same bezel as the old monitor, you can remove the old touchscreen from its bezel to reuse the bezel component.

    1. ELO touchscreens use bezel C-1053B.

    2. Zuljana touchscreens use bezel C-1053B-V2.

ELO Touchscreen

Zuljana Touchscreen

ELO Touchscreen

Zuljana Touchscreen

  1. Attach the bezel mounting screws to the touchscreen. Ensure the bezel remains as flush as possible with the touchscreen without recessing back.

    1. Eight (8) screws will fasten into all eight (8) holes along the top, bottom, and sides of the monitor.

  2. Place the touchscreen with bezel attached back into the X-Changer door from the front. 

  3. Secure the touchscreen to monitor using the provided VESA 75 screws while ensuring the display is high enough on the bracket to have the monitor buttons visible.

IMPORTANT

For Zuljana Touchscreen Monitors, DO NOT use screws longer than 8mm in length.

  1. Re-attach cables to the newly installed monitor.

    1. Connect and hand-tighten screws from the blue VGA video cable.

    2. Connect the USB cable.

    3. Connect the barrel-shaped power supply cable.

  2. Reboot the computer.

Step 3 – Configuring and calibrating the touchscreen

The latest Configure Hardware tool within LaundryCard v9.1.9 or newer can recognize whether the installed touchscreen is an Elo or Zuljana touchscreen and apply the appropriate settings.

  1. After the hardware installation, open Windows Explorer by either pressing the Windows Key and clicking the Windows Explorer colored manila folder or using the Windows shortcut WIN+E.

  2. Navigate to D:\Setup\InstallProcs.

  3. Run the configurehardware.cmd script.

  4. Select option G to configure just the touchscreen.

The appropriate drivers and settings (including the Calibration Tool for Elo touchscreens) will then be installed.

When an Elo touchscreen is installed, direct interaction with the touchscreen may be required if the display is not already calibrated.

With Zuljana touchscreens, Configure Hardware will restart the system after a new monitor is installed before reaching the diagnostic screen for post-config testing if a Zuljana touchscreen has never been used on the X-Changer in question.

Note

If the Zuljana touchscreen is not recognized on a V9 system after installation, update the LaundryCard application to v9.1.9 or newer.

Manual Calibration (Elo Only)

Note

Zuljana Touchscreen Monitors use a ten (10) finger-capacitive multitouch panel and do not require calibration.

However, certain functions will need to be modified at a software level to accommodate for regular X-Changer use.

Please contact CCI Technical Support for further information and assistance.

Upon rebooting the computer:

  1. When KeepAGoin is visible and the startup countdown displays, select the Pause button on the screen.

    • May take a couple of tries if the monitor is poorly uncalibrated.

  2. Press the Windows key on the keyboard to bring up the taskbar.

  3. Begin typing the application name 'Control Panel' until the search populates the Control Panel.

  4. Select the control panel settings option 'Elo Touchscreen'.

    • (If you do not see the settings option then the Elo software will need to be installed.)

  5. Under the "Properties 1" tab, click the Align button and follow the prompts to align the touchscreen.

  6. Close the Elo Touchscreen Control Panel window and bring back up the KeepAGoin window.

  7. Click the Refresh button to restart the startup countdown.

 

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