To access this function, your specific Card ID (The 12-digit number on the back of the card) must have TECHNICIAN SOLUTIONS selected under SYSTEM SETUP in permission settings. Please see your store Owner/Manager to update your permission settings. See Permission Settings and Functions for more information on how to set permissions.
This screen allows a user to customize the predetermined list of solutions that a technician can record when servicing equipment.
When configuring/editing messages, designate which column is desired for a description to appear. Column 1 is the left column and Column 2 is the right column. Follow the steps below to configure technician solutions.
Insert your card.
Select SYSTEM SETUP.
Select TECHNICIAN SOLUTIONS. A pre-populated list of solutions will appear.
To add a new solution, enter the information into the fields at the bottom of the list. The chart of field descriptions are below. Click "Add".
The corresponding columns 1 and 2 are displayed below when selecting a reason for repairing a machine. This screen is found under EQUIPMENT STATUS, and after selecting "Machine OK" to put it back into service.
| Field | Description |
|---|---|
| Sort | The numerical order in which the solutions are listed |
| Description | Description of the solution that will be used when repairing a machine |
| Column | Location of solution on the screen, in column 1 or 2 |