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Overview

This page provides information on the FasCard Touch Kiosk, including electrical requirements, unit specifications, and mounting instructions.

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Touch Kiosk Specifications and Requirements

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Unit dimensions and power requirements can be found in this section. Unpacking and mounting instructions are found below.

The FasCard Touch Kiosk can be mounted in or on an existing wall or can be pedestal mounted.  It offers customers a convenient way to view and manager their Loyalty account, add balance to an existing card, or obtain a new card.

Kiosk Dimensions


Touch KioskTouch Kiosk DrawerKiosk Pedestal SpacerKiosk Pedestal Base










Part #:C-5610C-5623C-5626C-5628
Desc:Main Kiosk body- can be pedestal or wall mounted.Drawer addition to main Kiosk body- can be pedestal or wall mounted.Kiosk pedestal spacer- not required for wall mount.Kiosk pedestal- not required for wall mount.

Electrical Requirements

Warning

Always follow local electrical codes.

The FasCard Touch Kiosk operates on 120vac and comes with a standard 12' grounded power cord.  The bottom of the base has a 1/2" knock out that can be used to mount a standard 120vac power outlet inside the base. Additional holes may be drilled to accommodate other conduit sizes. Card Concepts Inc. recommends using an outlet with an isolated ground and that an Uninterruptible Power Supply (not included) be used to protect the kiosk from power fluctuations and outages.

Unpacking and Mounting the Touch Kiosk 

The Touch Kiosk is packaged in a corrugated shipping assembly with an upper and lower tray as well as a protective front panel and shipping carton.  Use caution when cutting securing straps and packing tape.


Card Concepts Inc. recommends using a two-person team lift when moving the Touch Kiosk by hand.

Step 2

  • Lift the shipping carton off of the kiosk.  
  • Remove the upper cardboard tray and protective front spacer.
  • Remove the plastic bag.
  • Remove the kiosk from the lower tray.
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Step 3

  • Once all packaging is removed, the kiosk can now be opened by inserting the lock handle and rotating counter-clockwise until the bolt disengages.
    • Rear door opens by swinging outward.
    • Front door slides forward on track.
  • Use the power cord contained within the Touch Kiosk housing to power the kiosk.
  • Store the keyboard in a safe place on location and do not connect to the kiosk unless requested to do so by Technical Support.
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 To view a step by step guide to unpacking the Touch Kiosk, click the arrow adjacent to the header titled 'Unpacking the Touch Kiosk - Step by Step' below.

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titleUnpacking the Touch Kiosk - Step by Step
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Card Concepts Inc. recommends using a two-person team lift when moving the Touch Kiosk by hand.

Step 1

  1. Carefully cut and remove the shipping straps securing the Touch Kiosk to the shipping pallet.
  2. Carefully cut the packing tape from the top of the shipping carton and remove it.
  3. Remove the lock handle envelope. This envelope contains the locks, keys, and lock handle.
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Mounting the Touch Kiosk

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To view mounting instructions, click the arrow next to the appropriately titled header below. Please note that 'Wall' and 'In-Wall' refer to similar but separate types of Touch Kiosk mount.


Step 1

  • Set the pedestal base in the desired location- verify access to power using the 12' power cord (included).
  • Mark the base position through the mounting holes or use the Base Pattern PDF.
  • Drill out the marked locations to host a 1/2" compression anchor or similar device.
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Step 2

  • Install the compression anchors per manufacturer instructions.
  • Place the base over the anchors and secure with the appropriate washers/bolts.
  • Run the 12' power cord into the pedestal base.
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Step 3

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  • Feed the power cable up from the pedestal into the spacer unit. Secure the spacer unit (C-5626) to the pedestal base using 8/32 machine screws (included).
  • Feed the power cable up from the spacer unit into the printer drawer. Open the printer drawer (C-5623) and secure to the spacer unit using 8/32 machine screws (included).
  • Feed the power cable up from the printer drawer into the Touch Kiosk. Secure the Touch Kiosk (c-5610) to the top of the printer drawer using 8/32 machine screws (included).
  • Run additional power cable slack into the Touch Kiosk to provide ample room for the kiosk drawer to open and close. Secure using the cord-keeper provided (shown above).
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Wall Mount
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Warning

Verify that the target wall will sustain the weight of the kiosk without damage.

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Step 1

  • Identify the target mounting location.
  • Secure two wall mount brackets (not included) to the target wall (studs or concreteonly) with appropriate fasteners.
  • Remove Touch Kiosk drawer (containing screen and computer components) from kiosk by depressing the release levers on the door slides. Pull forward to remove.
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Step 2

  • Set Touch Kiosk (with drawer removed) on the mounted brackets and seat against target wall, centering on brackets.
  • Mark four drill points at stud locations on rear kiosk door. If target wall is concrete, mark drill points equally spaced approximately 1" inside outer edge of door.
  • Remove kiosk from wall brackets and and drill 3/8" holes into marked targets on rear door.
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Step 3

  • Set Touch Kiosk (with drawer removed) on the mounted brackets and seat against target wall, centering on brackets.
  • Secure the kiosk to the target wall with appropriate 1/4" lag screws or anchors.
  • Mark the bottom of the kiosk through holes in the mounting bracket.
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Step 4

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  • Drill upward into empty kiosk on marked targets.
  • Install appropriate bolts and nuts, securing kiosk to the wall mount brackets.
  • When kiosk is secure, re-install kiosk drawer.
  • Run power cable with additional slack into the Touch Kiosk to provide ample room for the kiosk drawer to open and close. Secure using the cord-keeper provided (shown above).


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titleIn-Wall Mount


Warning

Verify that the target wall will sustain the weight of the kiosk without damage.

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Step 1

  • Identify the desired mounting location.
  • Prepare a rough opening in target wall 1/2" larger in both dimensions than the Touch Kiosk. If mounting with the printer drawer (C-5623), account for the additional height.

  • Remove Touch Kiosk drawer (containing screen and computer components) from kiosk by depressing the release levers on the door slides. Pull forward to remove.

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Step 2

  • Place empty cabinet into rough opening to determine appropriate overhang for exposed cabinet face.
    • Consider the thickness of wall trim required to cover rough opening after install.
  • Mark the location of the target wall on the inside of the cabinet in two places (at minimum).
  • Remove empty cabinet from wall and drill a 3/8" hole in each target area.
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Step 3

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  • Place empty cabinet in rough opening with 1/8" - 1/4" shims below and beside cabinet.
  • Secure cabinet to rough opening with 1/4" lag screws or anchors as appropriate (do not over-tighten).
  • Run power cable with additional slack into the Touch Kiosk to provide ample room for the kiosk drawer to open and close. Secure using the cord-keeper provided (shown above).
  • Trim surrounding visible rough opening with desired wall trim (not included).

Activate the Touch Kiosk

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A Touch Kiosk must be powered on and addressed to be activated. To view a step by step guide to activation, click the arrow next to the header titled 'Activate the Touch Kiosk - Step by Step' below.


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Step 1

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Step 2

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  • Connect the power cable that was fed upwards into the cabinet during installation.
  • Toggle the power switch so that the 'O' is depressed.
  • Internal LED lights will indicate power is being received, bill note validator will cycle.
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Step 3

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titleActivate the Touch Kiosk - Step by Step
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  • Address the kiosk with the address assigned in step 1.
  • If the incorrect address is entered, change the address by following the steps on the Touch Kiosk Operation and Maintenance page under the 'Maintenance Menu Options' header.
  • When power is turned on for the first time, kiosk will boot to an addressing screen.
  • Use the Up and Down buttons to change the value of the digit with the green underline.
  • Use Enter to confirm the value of the digit and proceed to the next digit.
  • After confirming the third digit, the FasCard Touch Kiosk user screen will load.
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Additional Information