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Double-check that details from the VAR match what has been entered into the gateway. Things like the MCC, Zip Code, and everything on the bank settings page in the processing terminal need to match exactly.
If everything is matching, contact the ISO and double-check that the account is set up for Terminal Capture.
If Terminal Capture is the confirmed setup for the account, ask the ISO if they can reset the authentication code to something different. Once the new authentication code is set, confirm the profile has been activated update the details in the gateway, and attempt to activate it again.
If you are still unable to activate the account, double-check that the reimbursement attribute has been properly set up on the account.
The processor must ensure they are setting up the VAR sheet for “Stage-Only” not “Deja Vu”.
VAR Example
TSYS VAR Sample - Worldnet.pdf
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