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Comment: Import Macro Repair

Procedure to be done when computer is unresponsive and needs to be power cycled remotely.  Store ID's having EPC's installed range from 191 - 655.

Step-by-step guide

  1. Establish a VPN connection to the store.
  2. Connect to the problem X-changer’s Ethernet Power Controller or EPC using 10.0.1.101 (X-changer A) or 10.0.1.102 (X-changer B) on your internet browser.
  3. Enter the User Name = admin and Password = 1234
  4. Click ‘Cycle’ under the Name:  Computer in order to power cycle the computer.  The computer will then restart and should come back up as normal.
     

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