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How To Reboot Computers Through The EPC

How To Reboot Computers Through The EPC

Procedure to be done when computer is unresponsive and needs to be power cycled remotely.  Store ID's having EPC's installed range from 191 - 655.

Step-by-step guide

  1. Establish a VPN connection to the store.

  2. Connect to the problem X-changer’s Ethernet Power Controller or EPC using 10.0.1.101 (X-changer A) or 10.0.1.102 (X-changer B) on your internet browser.

  3. Enter the User Name = admin and Password = 1234

  4. Click ‘Cycle’ under the Name:  Computer in order to power cycle the computer.  The computer will then restart and should come back up as normal.

     


 

 

 

 

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