How To Reboot Computers Through The EPC
Procedure to be done when computer is unresponsive and needs to be power cycled remotely. Store ID's having EPC's installed range from 191 - 655.
Step-by-step guide
Establish a VPN connection to the store.
Connect to the problem X-changer’s Ethernet Power Controller or EPC using 10.0.1.101 (X-changer A) or 10.0.1.102 (X-changer B) on your internet browser.
Enter the User Name = admin and Password = 1234
Click ‘Cycle’ under the Name: Computer in order to power cycle the computer. The computer will then restart and should come back up as normal.