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Using Store Status to Determine Primary System

LaundryCard Versions 5 and 6Image Modified

LaundryCard Version 7 and 8Image Modified

In V5 and V6, the Primary database will be in 'Database' row. If CCI1 is listed here, that corresponds to X-Changer A. CCI2 corresponds to X-Changer B.

In V7 and V8, the Primary database is clearly labeled as such in the top row of the System Status section.
Tip

If both X-Changers are displayed as the Database Primary or the Database Backup, contact Technical Support.

     

Reboot Backup

Ui steps
Ui step

  • Insert Manager's card to Backup X-Changer and click the Shutdown button.
Ui step

LaundryCard Versions 5 and 6

LaundryCard Versions 7 and 8

LaundryCard Versions 5 and 6:

Select Reboot this Machine and click Go.

  Version 6: Do not uncheck Auto Start.

LaundryCard Versions 7 and 8:

Select the button to reboot the chosen X-Changer by letter.

 

Ui step

After this step is completed, the computer will shut down and restart. During this time, the Primary X-Changer may display a network connection error or experience a slow-down until the Backup X-Changer has restarted.  

  • Click OK when prompted.
  • After the LaundryCard program closes, another prompt will appear to confirm restarting Windows. Click OK.

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Ui steps
Ui step

  • Using a manager or attendant card, verify that no database backup errors exist on the Check Messages page.
Ui step

  • Insert Manager's card to Primary X-Changer and click the Shutdown button.
Ui step

LaundryCard Versions 7 and 8

LaundryCard Versions 5 and 6:

Select Failover to Backup and click Go.

  Version 6: Do not uncheck Auto Start.

LaundryCard Versions 7 and 8:

Select Failover to Backup.

Ui step

After this step is completed, the computer will shut down and restart. During this time, the original Backup X-Changer will become the new Primary X-Changer and may display a network connection error or experience a slow-down until the original Backup X-Changer has restarted.  

  • Click OK when prompted.
  • A database backup will be performed. Click OK when prompted by the completion notification.
  • After the LaundryCard program closes, another prompt will appear to confirm restarting Windows. Click OK.