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Insert a Manager, Attendant, or Technician card and navigate to the Store Status page.
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In V5 and V6, the Primary database will be in 'Database' row. If CCI1 is listed here, that corresponds to X-Changer A. CCI2 corresponds to X-Changer B. | In V7 and V8, the Primary database is clearly labeled as such in the top row of the System Status section. |
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| If the system to be rebooted is Database Backupinstall-stepsINLINEStep 1 - Initiate RebootC-2MANAGECARDHeightfalsefalsetrue - Insert Manager's card into Backup X-Changer and click the Shutdown button.
- Choose the appropriate button to reboot the Backup X-Changer.
Step 2 - Confirm Reboot- Windows will prompt for confirmation of reboot. Click OK to confirm.
If the system to be rebooted is Database Primaryinstall-stepsINLINEStep 1 - Perform FailoverC-2MANAGECARDHeightfalsefalsetrue - Insert Manager's card into Primary X-Changer and click the Check Messages button. Verify no database backup errors are present.
- If database backup errors are present, contact Technical Support before proceeding.
- Click the Back button.
- Click the Shutdown button.
- Choose Failover to Backup.
Step 2 - Confirm Reboot- KeepAGoin will display a popup indicating a database backup has been completed. Click OK to confirm.
Windows will prompt for confirmation of reboot. Click OK to confirm.
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| Required Hardware- USB Keyboard
- Mouse or touch screen
If system to be shutdown is Database Backupinstall-stepsINLINEStep 1 - Access Start MenuConnect the keyboard to an available USB port on the computer and press the Windows key located along the bottom row. A Start menu will appear at the bottom left corner of the screen. Using the touch screen or a mouse, click Shut Down.
Step 2 - Confirm ShutdownA window appears which allows log off, restart, or shut down. Select the desired option then click OK. Wait for computer to shutdown. All lights on the front of the computer should turn off and the monitor will go blank.
If system to be shutdown is Database Primaryinstall-stepsINLINEStep 1 - Perform FailoverC-2MANAGECARDHeightfalsefalsetrue - Insert Manager's card into Primary X-Changer and click the Check Messages button. Verify no database backup errors are present.
- If database backup errors are present, contact Technical Support before proceeding.
- Click the Back button.
- Click the Shutdown button.
- Choose Failover to Backup.
Step 2 - Cancel Reboot- KeepAGoin will display a popup indicating a database backup has been completed. Click OK to confirm.
Windows will prompt for confirmation of reboot. Click Cancel.
Step 3 - Access Start MenuConnect the keyboard to an available USB port on the computer and press the Windows key located along the bottom row. A Start menu will appear at the bottom left corner of the screen. Using the touch screen or a mouse, click Shut Down.
Step 4 - Confirm ShutdownA window appears which allows log off, restart, or shut down. Select the desired option then click OK. Wait for computer to shutdown. All lights on the front of the computer should turn off and the monitor will go blank.
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