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Warning

Failure to follow the steps below when restarting X-Changer computers can lead to data loss.

 


Anchor
determineprimary
determineprimary

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Tip

If both X-Changers are displayed as the Database Primary or the Database Backup, contact Technical Support.

     

Reboot Backup

ui-stepstabs
ui-step
ui-steptab
titleReboot Procedure

Reboot Backup

  • Insert Manager's card to Backup X-Changer and
click the 
  • click the Shutdown button.
Ui step

LaundryCard Versions 5 and 6

LaundryCard Versions 7 and 8

LaundryCard Versions 5 and 6:

Select Reboot this Machine and click Go.

  Version 6: Do not uncheck Auto Start.

LaundryCard Versions 7 and 8:

Select the button to reboot the chosen X-Changer by letter.

 





After this step is completed, the computer will shut down and restart. During this time, the Primary X-Changer may display a network connection error or experience a slow-down until the Backup X-Changer has restarted.  

  • Click OK when prompted.
  • After the LaundryCard program closes, another prompt will appear to confirm restarting Windows. Click OK.

failover

Reboot Primary

  • Using a manager or attendant card, verify that no database backup errors exist on the Check Messages page.

  • Insert Manager's card to Primary X-Changer and click the Shutdown button.

LaundryCard Versions 7 and 8

LaundryCard Versions 5 and 6:

Select Failover to Backup and click Go.

  Version 6: Do not uncheck Auto Start.

LaundryCard Versions 7 and 8:

Select Failover to Backup.






After this step is completed, the computer will shut down and restart. During this time, the original Backup X-Changer will become the new Primary X-Changer and may display a network connection error or experience a slow-down until the original Backup X-Changer has restarted.  

  • Click OK when prompted.
  • A database backup will be performed. Click OK when prompted by the completion notification.
  • After the LaundryCard program closes, another prompt will appear to confirm restarting Windows. Click OK.

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Ui tab

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Reboot Primary

Ui steps
ui-step
title

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ui-step
Shutdown Procedure
If system to be shutdown is Database Backup

Refer to this document and perform listed steps:

If system to be shutdown is Database Primary

  • Using a manager or attendant card, verify that no database backup errors exist on the Check Messages page.
Ui step

  • Insert Manager's card to Primary X-Changer and click the Shutdown button.

LaundryCard Versions 7 and 8

LaundryCard Versions 5 and 6:

Select Failover to Backup and click Go.

  Version 6: Do not uncheck Auto Start.

LaundryCard Versions 7 and 8:

Select Failover to Backup.

Ui step



After this step is completed, the computer will shut down and restart. During this time, the original Backup X-Changer will become the new Primary X-Changer and may display a network connection error or experience a slow-down until the original Backup X-Changer has restarted.  

  1. Click OK when prompted.
  2. A database backup will be performed. Click OK when prompted by the completion notification.
  3. After the LaundryCard program closes, another prompt will appear to confirm restarting Windows. Click
OK
  1. Cancel.
  2. Refer to this document to complete the shutdown process: .