| Section |
|---|
| Column |
|---|
| Panel |
|---|
| borderColor | #981A28 |
|---|
| titleColor | #FFFFFF |
|---|
| titleBGColor | #981A28 |
|---|
| title | Table of Contents |
|---|
| |
|
| Column |
|---|
| Panel |
|---|
| borderColor | #981A28 |
|---|
| titleColor | #FFFFFF |
|---|
| titleBGColor | #981A28 |
|---|
| title | Overview |
|---|
| This page is intended to guide the user through proper rebooting of X-Changer computers. Rebooting the computers can often solve small system issues and should be incorporated into general maintenance on a regular basis. |
|
|
| Warning |
|---|
Failure to follow the steps below when restarting X-Changer computers can lead to data loss. |
| Anchor |
|---|
determineprimary | determineprimary | Determining the Primary System
| Tip |
|---|
| Primary and Backup status can also be verified on the Store Status page. The Store Status page can be reached using manager, attendant, and technician cards. |
LaundryCard software versions 6.5 and higher display Primary and Backup indicators in the upper left hand corner of the screen when LaundryCard applications are running. Older software versions require different methods to obtain Primary and Backup information.
Using Store Status to Determine Primary System
| |
In V5 and V6, the Primary database will be in 'Database' row. If CCI1 is listed here, that corresponds to X-Changer A. CCI2 corresponds to X-Changer B. | In V7 and V8, the Primary database is clearly labeled as such in the top row of the System Status section. |
| Tip |
|---|
If both X-Changers are displayed as the Database Primary or the Database Backup, contact Technical Support. |
| Ui tabs |
|---|
| Ui tab |
|---|
| | If the system to be rebooted is Database Backup
- Insert Manager's card to Backup X-Changer and click the Shutdown button.
| | LaundryCard Versions 5 and 6: Select Reboot this Machine and click Go. Version 6: Do not uncheck Auto Start. | LaundryCard Versions 7 and 8: Select the button to reboot the chosen X-Changer by letter.
|
After this step is completed, the computer will shut down and restart. During this time, the Primary X-Changer may display a network connection error or experience a slow-down until the Backup X-Changer has restarted. - Click OK when prompted.
- After the LaundryCard program closes, another prompt will appear to confirm restarting Windows. Click OK.
If the system to be rebooted is Database Primary
- Using a manager or attendant card, verify that no database backup errors exist on the Check Messages page.
- Insert Manager's card to Primary X-Changer and click the Shutdown button.
| | LaundryCard Versions 5 and 6: Select Failover to Backup and click Go. Version 6: Do not uncheck Auto Start. | LaundryCard Versions 7 and 8: Select Failover to Backup. |
After this step is completed, the computer will shut down and restart. During this time, the original Backup X-Changer will become the new Primary X-Changer and may display a network connection error or experience a slow-down until the original Backup X-Changer has restarted. - Click OK when prompted.
- A database backup will be performed. Click OK when prompted by the completion notification.
- After the LaundryCard program closes, another prompt will appear to confirm restarting Windows. Click OK.
|
| Ui tab |
|---|
| Required Hardware- USB Keyboard
- Mouse or touch screen
If system to be shutdown is Database BackupInstructions1. Connect the keyboard to an available USB port on the computer and press the Windows key located along the bottom row.
2. A Start menu will appear at the bottom left corner of the screen. Using the touch screen or a mouse, click Shut Down. 3. A window appears which allows log off, restart, or shut down. Select the desired option then click OK. If system to be shutdown is Database Primary
- Using a manager or attendant card, verify that no database backup errors exist on the Check Messages page.
- Insert Manager's card to Primary X-Changer and click the Shutdown button.
| | LaundryCard Versions 5 and 6: Select Failover to Backup and click Go. Version 6: Do not uncheck Auto Start. | LaundryCard Versions 7 and 8: Select Failover to Backup. |
After this step is completed, the computer will shut down and restart. During this time, the original Backup X-Changer will become the new Primary X-Changer and may display a network connection error or experience a slow-down until the original Backup X-Changer has restarted. - Click OK when prompted.
- A database backup will be performed. Click OK when prompted by the completion notification.
- After the LaundryCard program closes, another prompt will appear to confirm restarting Windows. Click Cancel.
1. Connect the keyboard to an available USB port on the computer and press the Windows key located along the bottom row.
2. A Start menu will appear at the bottom left corner of the screen. Using the touch screen or a mouse, click Shut Down. 3. A window appears which allows log off, restart, or shut down. Select the desired option then click OK. |
|
