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excludeOverview

Panel

Overview

The Activity page allows the Loyalty site user to review their transaction history.  User activity is filtered by date and location and can be expanded to show individual transactions.

Account Activity Details

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  • The 'Credit Available' section of the Activity report indicates the account balance remaining after all transactions have been completed for a given date.
  • Value added through the Add Value page is displays the listed location as 'Internet'.

The Activity page displays expanding headers indicating the location and date of account transactions.  Clicking these expanding headers will reveal a list of individual transactions for the date and location chosen.  Each individual transaction will display the transaction type, transaction time, and the amount added to or subtracted from the user account.  

 

 

 

Transaction Types

The transaction types listed on the Activity page are shown in the table below alongside a description of the transaction causes it to be displayed.

Transaction Displayed in ActivityTransaction Description
'Added value via internet'This indicates that value was added to the Loyalty account using the Loyalty site.
'Added value at machine x'This indicates that value was added at a machine card reader using a credit card.
'Admin adjustment'This indicates that the customer account balance was manually changed by an employee.
'Applied coupon x'This indicates that a promotional coupon was applied to the Loyalty account and notes the type of bonus provided by the coupon.
'Cleared expired free dries'This indicates that any unused free dries at a location have expired for the given date.
'Earned Loyalty bonus award'This indicates that an extra bonus value was added to the Loyalty account through purchase of an Add Value package or other Loyalty program.
'Gave cash to employee'This indicates a transaction was performed using the FasCard Admin site by an employee on behalf of the customer.
'Merged accounts'This indicates that a Loyalty account with an existing balance has been merged with another new or existing account.
'Started machine x'This indicates that a machine was started using a Loyalty account.

 

Navigation

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  • This icon will navigate to the Active Machines page, allowing the user to check the status of any machines started using their Loyalty account.

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  • This icon will navigate to the Quick Start page, allowing the user to activate a machine using their Loyalty account.

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  • This icon will navigate to the Settings page, allowing users to make a variety of changes to their Loyalty account.