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titleOverview

This page provides the installer with information on the the various FasCard Touch Kiosk, including install configurations. Including electrical requirements, unit specifications, and mounting instructions.

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Touch Kiosk Specifications and Requirements

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TipUnit dimensions and power requirements can be found in this section. Unpacking and mounting instructions are found below.

Required parts

Bw part list
ImageSize150
PartsC-5610R1

Optional parts & hardware

Bw part list
PartsC-5623,C-5626,C-5628

  • Uninterruptible Power Supply (UPS) (not included)
  • Compression anchor (not included)
  • 1/4" lag screw or anchor (not included)
  • Wall mount brackets (not included)
  • 1/8" to 1/4" shims (not included)

Touch Kiosk specifications and requirements

Kiosk dimensions

The FasCard Touch Kiosk can be mounted in or on an existing wall or can be pedestal mounted.  It It offers customers end-users a convenient way to view and manager their Loyalty account, add balance to an existing card, or obtain a new card.

Kiosk Dimensions

:Desc:

Touch KioskTouch Kiosk DrawerKiosk Pedestal SpacerKiosk Pedestal Base
Dimensions










CCI Part #C-56105610R1C-5623C-5626C-5628
DescriptionMain Kiosk body- , can be pedestal or wall mounted.Drawer addition to main Kiosk body- , can be pedestal or wall mounted.Kiosk pedestal spacer- , not required for wall mount.Kiosk pedestal- , not required for wall mount.

Electrical Requirements

Warning

Always follow local electrical codes.

The FasCard Touch Kiosk operates on 120vac 120VAC and comes with a standard 12' grounded power cord.  The The bottom of the base has a 1/2" knock out that can be used to mount a standard 120vac 120VAC power outlet inside the base. Additional holes may be drilled to accommodate other conduit sizes. Card Concepts Inc. recommends using an outlet with an isolated ground and that an an Uninterruptible Power Supply  (not included) be used to protect the kiosk from power fluctuations and outages.

Unpacking

and Mounting

the Touch Kiosk

 

The Touch Kiosk is packaged in a corrugated shipping assembly with an upper and lower tray as well as a protective front panel and shipping carton.  Use Use caution when cutting securing straps and packing tape.

Tip

 To view a the step by step guide to unpacking the Touch Kiosk, click the arrow adjacent to the header titled '"Unpacking the Touch Kiosk - Step by Step' below". 

ui-steps
  1. Carefully cut and remove the shipping straps securing
the
  1. the Touch
Kiosk
  1. Kiosk to the shipping pallet. 
  2. Carefully cut the packing tape from the top of the shipping carton and remove it. 
  3. Remove the lock handle envelope and store it somewhere convenient, for now. This envelope contains the locks, keys,

and
  1.  and lock handle. 

ui-step
Ui expand
titleUnpacking the Touch Kiosk - Step by Step
Ui step
Tip

Card Concepts Inc. recommends using a two-person team lift when moving the Touch Kiosk by hand.

  • Lift the shipping carton off
  • of
    1. the
    kiosk
    1. Kiosk
    2. Remove the upper cardboard tray and protective front spacer. 
    3. Remove the plastic bag. 
    4. Remove the
    kiosk
    1. Kiosk from the lower tray. 
    Ui step
    1. Once all
    packaging is
    1. packing has been removed, the
    kiosk
    1. Kiosk can now be opened by inserting
    the
    1. the lock
    handle
    1. handle and rotating counter-clockwise until the bolt disengages. 
        Rear
          1. The rear door opens by swinging outward. 
        Front door slides
          1. The front door opens by sliding forward on a track. 
        1. Use the power cord contained within
        the
        1. the Touch
        Kiosk housing to power the kiosk.
        1. Kiosk housing and plug it into a working wall receptacle (outlet). 
        2. Store the keyboard in a safe place on
        location
        1. premises and do not connect it to the
        kiosk
        1. Kiosk unless requested to do so by CCI Technical Support. 

        Mounting the Touch

        Kiosk
        Tip

        To view mounting instructions, click the arrow next to the appropriately titled header below. Please note that 'Wall' and 'In-Wall' refer to similar but separate types of Touch Kiosk mount.

        Ui expand
        titlePedestal Mount
        Ui steps Ui stepSet the pedestal base in the desired location- verify access to power

        Kiosk 

        Choose one of the following tabs, based on the mounting configuration you are installing. 

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        expand MountexpandWall Mount
        Ui tabs
        1. Install the compression anchors per manufacturer instructions. 
        2. Place the base over the anchors and secure with the appropriate washers
        /
        1. and bolts. 
        2. Run the 12' power cord into
        the pedestal base.
        1. the Pedestal Base



        2. Feed the power cable up from
        the pedestal into the spacer unit. Secure the spacer unit (
        1. the Pedestal into the Spacer Unit (P/N: C-5626). Secure the Spacer Unit to
        the pedestal base using
        1. the Pedestal Base using the 8/32 machine screws (included).
        2. Feed the power cable up from
        the spacer unit into the printer drawer. Open the printer drawer (
        1. the Spacer Unit into the Printer Drawer (P/N: C-5623). Open the Printer Drawer and secure
        to the spacer unit using
        1. the Spacer Unit using the 8/32 machine screws (included).
        2. Feed the power cable up from
        the printer drawer
        1. the Printer Drawer into the Touch Kiosk (P/N: C-5610R1). Secure
        the Touch Kiosk (c-5610)
        1. the Touch Kiosk to the top of
        the printer drawer
        1. the Printer Drawer using 8/32 machine screws (included). 
        2. Run additional power cable slack
        into the
        1. in the Touch
        Kiosk
        1. Kiosk to provide ample room for
        the kiosk drawer
        1. the Kiosk door to open and close. Secure the cord using the cord-keeper
        provided
        1. (shown above). 
        Ui tab
        titlePedestal mount
        1. Set the Pedestal Base in the desired location. Verify access to power by using the 12' power cord
        (included).
        1. in the Touch Kiosk
        2. Mark the base
        position
        1. portion through the mounting holes or use the .
        2. Drill out the marked
        locations
        1. location to host a 1/2" compression anchor (not included) or similar device. 
        Ui step
        Ui step
        ui-
        tab
        titleWall
        Verify
        1. Set the Touch
        Kiosk
        1. Kiosk (with drawer removed)
        on
        1. back onto the mounted brackets and seat against the target wall, centering on the brackets. 
        2. Secure
        the kiosk
        1. the Touch Kiosk to the target wall with appropriate 1/4" lag screws or anchors. 
        2. Mark the bottom of
        the kiosk
        1. the Kiosk through holes in the mounting bracket.
        ui-step
        1.  
        2. Drill
        upward
        1. upwards into
        empty kiosk
        1. empty Kiosk on marked targets. 



        2. Install the appropriate bolts and nuts, securing
        kiosk
        1. the Kiosk to the wall mount brackets. 
        2. When
        kiosk
        1. the Kiosk is
        secure
        1. secured, re-install
        kiosk drawer
        1. the Kiosk door. 
        2. Run the power cable with additional slack into
        the
        1. the Touch
        Kiosk
        1. Kiosk to provide ample room for the
        kiosk
        1.  Kiosk drawer to open and close. Secure the cord using the cord-keeper
        provided
        1. (shown above). 
        Warning
        mount

        Before installing on a wall, verify that the target wall will sustain the weight of the kiosk without damage.

        Ui steps
        ui-step

        1. Identify the target mounting location. 

          ADA notice

          Check the ADA's website for your local requirements. 

        1. Secure two wall mount brackets (not included) to the target wall (studs or
        concrete
        1. concrete only) with appropriate fasteners by following .
        2. Remove the Touch
        Kiosk
        1. Kiosk drawer (containing screen and computer components) from
        kiosk
        1. the Kiosk by depressing the release levers on the door slides. Pull forward to remove.
        ui-step
        1.  
        2. Set the Touch
        Kiosk
        1. Kiosk (with drawer removed) on the mounted brackets and seat against target wall, centering on the brackets. 
        2. Mark four drill points at
        stud locations on rear kiosk door. If target wall is concrete, mark
        1. the following depending on location:
          1. If using studs, mark the four drill points on the Rear Kiosk Door
          2. If using a concrete wall, mark the four drill points equally spaced approximately 1" inside the outer edge of the door. 
        2. Remove
        kiosk
        1. the Kiosk from the wall brackets and
        and
        1. drill 3/8" holes into the marked targets on the rear door. 
        Ui step
        ui-
        tab
        titleIn-
        warning
        1. Place the empty cabinet into the rough opening to determine the appropriate overhang for the exposed cabinet face. 
          1. Consider the thickness of the wall trim required to cover the rough opening after
        install
          1. installing. 
        1. Mark the location of the target wall on the inside of the cabinet in two places (at minimum).
        2. Remove the empty cabinet from the wall and drill a 3/8" hole in each target area.
        ui-step
        1.  



        2. Place the empty cabinet in the rough opening with a few 1/8"
        -
        1. to 1/4" shims below and beside the cabinet. 
        2. Secure the cabinet to the rough opening with 1/4" lag screws or anchors as appropriate (do not over-tighten). 
        3. Run the power cable with additional slack into
        the
        1. the Touch
        Kiosk
        1. Kiosk to provide ample room for
        the kiosk
        1. the Kiosk drawer to open and close. Secure the cable using the cord-keeper provided (shown above). 
        2. Trim the surrounding visible
        rough
        1. opening with your desired wall trim (not included). 
        wall mount

        Verify that the target wall will sustain the weight of the kiosk without damage.

        Ui steps
        ui-step

        1. Identify the

        desired
        1. target mounting location

          ADA notice

          Check the ADA's website for your local requirements. 

        2. Prepare a rough opening in the target wall roughly 1/2" larger, in both
        dimensions
        1. length and width, than the Touch Kiosk. If mounting with
        the printer drawer (
        1. the Printer Drawer (P/N: C-5623), account for the additional height. 
        2. Remove the Touch
        Kiosk
        1. Kiosk drawer (containing the screen and
        computer components
        1. electronics) from
        kiosk
        1. the Kiosk by depressing the release levers on the door slides. Pull forward to remove. 
        Ui step

      Activate the Touch Kiosk

      Tip

      A Touch Kiosk must be powered on and addressed to be activated. To view a step by step guide to activation, click the arrow next to the header titled 'Activate the Touch Kiosk - Step by Step' below.

      Ui expand
      titleActivate the Touch Kiosk - Step by Step
      Ui steps Ui stepConfigure the Touch Kiosk equipment type on the page.Add the Touch Kiosk to the machine list on the page. Ui step

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      1. Configure the Touch Kiosk equipment type on the FasCard Admin Site - Equipment Setup page.
      2. Add the Touch Kiosk to the machine list with an appropriate reader address on the FasCard Admin Site - Machine Setup page.
      3. Connect the power cable that was fed upwards into the cabinet during installation. 
      Toggle
      1. Flip the
      power
      1. rocker switch so that the
      '
      1. "I
      '
      1. " is depressed. 

        Image Added
      Internal

      1. The internal LED lights will indicate power is being received
      , bill note validator
      1. and the Bill Note Acceptor (BNA) will cycle.
      Ui step
    2. Address the kiosk with the address assigned in step 1.
      1.  
      2. When power is turned on for the first time, the Kiosk will boot to an addressing screen. 
      3. Use the on-screen keypad to assign the Touch Kiosk address you assigned in Step 2

        Image Added

        Tip

        If the incorrect address is entered, change the address by following the steps on the Touch Kiosk Operation and Maintenance page under the 'Maintenance Menu Options' header

      .When power is turned on for the first time, kiosk will boot to an addressing screen
      1. .

      2. Use
      the Up and Down buttons to change the value of the digit with the green underline.Use Enter
      1. the Enter button to confirm the value of the digit and proceed to the next digit. 
      2. After confirming the third digit,
      the FasCard Touch Kiosk user screen will load. Div
      HidePrinttrue

      Additional Information

    3. Touch Kiosk Components
    4. FasCard Touch Kiosk Grounding Kit Installation Guide
    5. Touch Kiosk Operation and Maintenance
    6. Touch Kiosk Equipment Configuration
      1. the FasCard Kiosk will begin downloading its designated firmware files. 
      2. Once the download and installation processes have finished, the Kiosk will load its user screen. 

      Additional documentation

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