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The Report Issue page allows customers to submit any feedback regarding potential issues at a FasCard location through the FasCard Loyalty Site or Mobile App. |
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Reporting Issues
Using either the Help 
icon on the top-right of a Location Details page or the Report Issue icon on a Location Details page allows users to submit a potential issue to be addressed for follow-up.
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Whether the issue may be with the location overall, store specifics such as equipment or employees, the app itself, or any other issue(s), be sure to provide a detailed description of the nature of the problem prior to submitting.
Request Help
As referenced in the Settings guide, mobile app users can also submit any Problems & Feedback through the Request Help button in the Settings page.
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