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Note |
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This function is only accessible if the store’s main account has |
Overview
The Add Value page allows the Loyalty user to add value to their account with a credit card. The Add Value page is only accessible for locations that allow value to be added to an account via credit card.
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Adding Value to a Loyalty Account
Add Value Packages may be configured for a flat amount or may include a bonus value that is passed on to the Loyalty user when purchased. A package configured for a flat amount is displayed as 'Buy $x.xx' whereas a package that conveys an added bonus is displayed as 'Buy $x.xx Get $x.xx', as illustrated above.
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The top of the page displays the same balance and machine availability that is displayed on the FasCard Loyalty Site - Location Details page.
The Add Value page is only accessible for locations that allow value to be added to an account via credit card.
Add Value Packages are configured
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using the FasCard Admin Site - Loyalty Settings page.
Purchasing an Add Value Package
Tip |
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To view a step by step guide to purchasing an Add Value Package using the Loyalty site, click the expanding header below this box titled ''Purchasing an Add Value Package - Step by Step'. |
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Purchasing an Add Value Package
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Navigate to the Add Value page (refer to the FasCard Loyalty Site - Location Details
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page if necessary).
Select an Add Value package by clicking on it.
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Enter valid credit card information including: Name, Card Number, Expiration Date, CVV code, and Zip Code.
For additional help locating the CVV code, click the button.
When all fields are filled with valid credit card information,
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select Submit.
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Browser will return to Location Details page.
'Funds successfully transferred.' message will appear.
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Select OK to continue.
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Tip |
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Clicking any of the icons on the navigation bar at the bottom of the page will redirect the user to another page within the Loyalty site. |
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- This icon will return the user to the My Locations page.
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- This icon will navigate to the Active Machines page, allowing the user to check the status of any machines started using their Loyalty account.
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- This icon will navigate to the Quick Start page, allowing the user to activate a machine using their Loyalty account.
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Note |
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If a loyalty account has been disabled, they will be prevented from adding value to their account using the mobile site or mobile app. Attempting to do so will display a popup informing the loyalty user that their account has been disabled and would need to reach out to store management for further assistance. |